NETGEAR Insight Cloud Portal and App version 7.8

< Insight 7.7 Insight 7.9>

NETGEAR Insight Cloud Portal version 7.8

1. Version 7.8.4

Version 7.8.4

Release Date: August 29, 2025

New Features:

• Support for the WAX610W WiFi 6 Access Point
  Insight now supports the NETGEAR WAX610W, delivering full feature parity with WAX610 for seamless wireless and wired network management.
• • Wired VLAN
    • You can create a maximum of 32 wired VLANs on the AP.
    • You can use the following Ethernet ports to configure a wired VLAN:
      • Port 1: Configure this port as a trunk port (802.1Q tagged) for uplink connectivity.
      • Ports 2–5: Assign these access ports to a VLAN, either tagged or untagged.

• MPSK Enhancements
  • Supports a maximum of 1,000 PSKs per SSID for up to four SSIDs.
  • Support for improved key management, including bulk operations, MAC binding, expiration settings, client limits, and isolation features.
• Support for APs in additional countries
  • Support for wireless channels in Saudi Arabia and Israel on the WBE750 and WBE758 models.
  • Support for wireless channels in Singapore, New Zealand, Philippines, and Israel on the WBE710 & WBE718 models.
  • Support for wireless channels in Vietnam on the WAX610 model.
  • Support for wireless channels in Jordan on the WBE710 model.
• Insight Mobile Hotspot Support
  • Support for the following NETGEAR Nighthawk LTE Mobile Hotspot Router models in Insight Pro:
    • Nighthawk M7 Pro 5G WiFi 7 Mobile Hotspot Router: MR7400 & MR7450 in Europe.
    • Nighthawk M6 5G WiFi 6 Mobile Hotspot Router: MR6150 in Europe.
    • Nighthawk M3 5G WiFi 6 Mobile Hotspot Router: MH3150 & MH3110 in Europe.
• PR60X - 10G/Multi-Gigabit Dual WAN Pro Router
  • Support for SNMP in the Device and Location levels.

Enhancements:

•  Insight Device Groups Enhancements
  • Support for automatic inheritance of SSIDs from Organization and Location levels in newly created Device Groups.
  • Support for modification or deletion of inherited SSIDs within a Device Group.
  • Support for SSID creation in a Device Group, even when the names match SSIDs at the Organization or Location level.
  • Support for RF settings configuration, including options such as “Channel” and “Transmit Power,” for each AP within a Device Group.
  • Support for Instant Mesh configuration on APs within a Device Group.
  • Support for AP Management VLAN configuration within a Device Group.
• Insight Pro Credit Management Enhancements
  • Every Insight-managed device is now associated with device credits. This allows users to track license or subscription expiration dates per device.
  • Support for upcoming subscription expiry notifications (for the next 12 months) in the Summary tab (Account Management > Summary).
  • Support for the following views in the Credit Management tab:
    • Organization view: Displays credit usage and distribution per organization.
    • License Key view: Displays how credits are allocated from each license key.

Bug Fixes:

• Fixes the issue where VLAN settings on LAG switch ports are unexpectedly altered when multiple LAGs are configured on a single switch or when identical LAG configurations are applied across multiple switches in the network
• Fixes the issue where the Device pack, Direct Premium and Direct Pro subscription expiration date displays a future date after auto-renewal occurs as the subscription is suspended due to credit card payment issues.
• Fixes the issue where the device overheat notification is not sent as an email notification when the alarm triggers when using the following access points:
  • WBE710
  • WBE718
  • WBE750
  • WBE758
• Fixes the issue where the Insight Premium device subscription auto-renewal status displays incorrectly in the Subscriptions page (Account management > Subscriptions).
• Fixes the issue where Insight Premium users purchased expired device credits due to auto-renewal failure.
• Fixes the issue where Insight Premium users can purchase less device credits than the number of device credits that are necessary to manage all devices.
• Fixes the issue where the error message "Captive portal already exists for this SSID" displays incorrectly when saving a captive portal profile for a specific SSID in the Insight Captive Portal (Free) page (Location > Wireless > Edit SSID > Captive Portal > Insight Captive Portal (Free)).

Known Issues:

• The IPSec Site-to-Site Wizard supports adding a spoke router only at the group creation level, and you cannot edit the configuration.
• Android 4.4 and older versions are not supported.
• iOS 15 and older versions are not supported.
• NAT Mode SSID configuration is disabled for the WAX600 series and WBE700 series access points for locations where the wireless region is configured as India on Location level and Organization level WiFi networks (SSIDs).
• The number of connected WiFi clients does not display under the Orbi Pro satellite details on the Topology page (Location > Topology).
• An Orbi Pro satellite does not display in the SSID view on the Topology page (Location > Topology).
• The PoE source does not display for WAC505 or WAC510 access points on the Topology page (Location > Topology).
• When a WAC510 access point is connected to a switch, the Topology page does not display this (Location > Topology).
• The link speed does not display for the connection between WiFi clients and access points or Orbi Pro devices on the Topology page (Location > Topology).
• The link speed and usage do not display between a BR500 router and a switch on the Topology page (Location > Topology).
• “Management mode changed to Standalone” notifications are sent intermittently for an Insight-managed access point when you reset the device from the Insight app or Insight Cloud portal.
• The Instant Captive Portal feature does not work for clients connected to an OWE (Opportunistic Wireless Encryption) SSID on a newly onboarded access point.
  Workaround: Reapply the Instant Captive Portal configuration from Insight.
• On an Orbi Pro device that is running firmware version 2.5.2.104 or an earlier version, you cannot log in using the Insight app when the mobile device is connected to an Orbi Pro device during initial setup stage.
  Workaround: Update the Orbi Pro device to the latest firmware.
• It is not possible to revoke the Auto-reclaim feature after a factory reset on the following switch models: GC110, GC110P, GC510P, GC510PP, GC728X, GC728XP, GC752X, and GC752XP.
• Instant Captive Portal redirection fails when the SSID name includes the # special character.
  Workaround: Rename the SSID so that it does not contain the # character.
• On a WAC505, WAC510, WAC540, or WAC564 access point that runs a firmware version earlier than version 9.0.0.21, Instant Captive Portal redirection displays an error message when the fifth SSID is configured with the Instant Captive Portal.
  Workaround: Edit the fifth SSID without modifying any settings and save the configuration.
• When you edit the SSID of an Instant Captive Portal to which one or more clients are connected, the Insight Cloud Portal displays the following error message: “Fail to upload display ad.”
  Workaround: Edit the SSID when no clients are connected to the captive portal.
• The IPSec tunnel name does not display in the Tunnel Up or Tunnel Down notifications.
• The IP address for a connected neighbor device does not display correctly for the following switch models: GC110, GC110P, GC510P, GC510PP, GC728X, GC728XP, GC752X, and GC752XP.
• The Insight Cloud Portal does not refresh when you edit an IPSec policy name. This causes stale entries, such as Deleting policy and Creating policy, to display for 5 to 8 seconds.
  Workaround:Refresh the web browser.
• Incorrect error messages display in the Insight Cloud Portal when you try to add a new IPSec policy. This occurs if you previously set the maximum number of policies through the device UI.
• On a PR60X or PR460X router with dual WAN and WAN1 port as the active port, if you set up an IPSec site-to-site configuration, the local WAN IP address is blank.

Application Update Instructions:

Make sure to update your Insight-supported devices to the latest firmware.

To update the firmware of your product, log into Insight Cloud Portal https://insight.netgear.com or Insight mobile app, go to the Firmware page to upgrade the device firmware.

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