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After you create a remote access genie account and register your router with your account, you are now ready to access your router remotely.

For more information about using your remote access genie account, see the following support articles:

To remotely access your router from your Windows computer:

  1. Connect your computer or Wi-Fi device to a different Wi-Fi network.
  2. Click the genie icon Image on your desktop or in the Windows taskbar.
    The Home screen displays.
  3. Select Router Settings.
    The Router Login window displays.
  4. From the Login as menu, select Remote Access.
    Image 
  5. Type your remote genie email and password and click the OK button.
    The Wireless Settings window displays. The cloud icon Image displays on the window indicating that you can remotely manage the router.
  6. At the bottom of the Wireless Settings window, make sure that the router you want to remotely manage is selected in
    the Router Model menu.
    You can now access your router anywhere from your computer.

Note: Click the Refresh button on the Router Settings windows to update the remote genie management status.

Last Updated:07/07/2025 | Article ID: 26256

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