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To create a virtual private network (VPN) group, you must purchase a VPN license. For more information about how to obtain a VPN license, see How do I buy an Insight Instant VPN subscription plan?. After you create a VPN group, each VPN group supports three routers. Each router supports ten users. Devices added to your VPN group create site-to-site VPN tunnels between locations.

For more information about creating a VPN group, see How do I create a VPN group in the NETGEAR Insight mobile app?.

To add a device to a VPN group in the NETGEAR Insight app:

  1. Launch the NETGEAR Insight app.
  2. If you are an Insight Pro user with access to more than one organization, select your organization.
  3. If you have more than one location in Insight, select your location from the drop-down menu.
  4. Tap Locations > Router > VPN Group.

    Your VPN groups are shown, and if you are using Insight Pro, all of the VPN groups for the organization are listed.

  5. Inside the circle of your chosen VPN group, tap + above Add Device.
  6. Check the box to add the router.

    Note: You cannot add a device that has the same IP address or subnet address range as your router. When a conflict occurs, the LAN subnet changes automatically and this might disrupt the network at these sites. For more information, see What causes subnet conflicts between BR500 routers on my VPN and how can I avoid them?.

  7. Tap Save.

    The new router displays in the circle for the VPN group.

    For more information:
Last Updated:07/07/2025 | Article ID: 000060310

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