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The Ping Heatmap feature on Nighthawk Pro Gaming routers with DumaOS 3.0 enables you to ping your favorite games to see the locations and quality of their servers. You can use this information to assist with Geo-Filter setup by ensuring that you only connect to the fastest servers for your online games.

For more information about setting up the Geo-Filter, see How do I set up the Geo-Filter feature on my Nighthawk Pro Gaming router?

To use the Ping Heatmap feature on your Nighthawk Pro Gaming router :

  1. Launch a web browser from a computer that is connected to your router’s network.
  2. Visit www.routerlogin.net.
  3. Enter your router’s user name and password.
    The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
    The Dashboard displays.
  4. Select Ping Heatmap.
    A map displays.
  5. From the Select Ping Target menu, select a game.
    The detected servers display on the map, with the ping time in milliseconds (ms) listed above each server. Green indicates servers with the best connection time, yellow with a moderate connection time, and red with the worst connection time. A collection of servers might display as a cluster, which you can expand by clicking on the cluster.
    Note: If you schedule ping tracking (see Step 8), you can select a time span from the Slider Timespan menu to the right below the map and move the slider below the map to view a specific period within the selected time span. Doing so lets you compare the pings to the servers for the game over time.
  6. To manually ping the servers again for the same game, click the PING AGAIN button.
    The information on the map is updated. By default, manual pings are saved in the ping history.
  7. To view information about one server and open the Ping History pane for that server, do one of the following: The Ping History pane shows the current ping time for the server. If you pinged the server before, the pane shows the average ping time, indicated by the dotted line, and the current ping time, indicated by a white arrow at the right.
    You can select a time span from the Slider Timespan menu to the right below the map and move the slider below the map to view a specific period within the selected time span.
    • Use the map: On the map, click the server. At the bottom of the page, the Ping History pane opens, displaying information about the server.
    • Use the menu: To the right of the colored bar above the map, click the menu icon. A pane opens, displaying the IP addresses of all servers that were pinged for the specific game. You can click the IP address of a server to view the Ping History pane, displaying information about the server.
  8. (Optional) To schedule pings for the servers for the same game so you can track the pings over time:
    • Above the map, click the clock icon.
      The Tracking window opens.
    • From the menu at the top, select how often the router must ping the servers.
    • Select the days on which the router must ping the servers.
    • Click the SAVE button.
      The pings are scheduled. Next to the clock icon, the time of the next scheduled ping is shown.

For more information about Nighthawk Pro Gaming and DumaOS features:

Last Updated:07/07/2025 | Article ID: 000053079

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