You can recover a lost or forgotten administrator password in two ways:
- Use NETGEAR’s password recovery tool. This web-based tool requires that you enable administrator password recovery on your storage system before you can use it. For more information, see How do I configure password recovery on my ReadyNAS OS 6?
- Perform an OS reinstall reboot. This process reinstalls the firmware on the storage system and resets the administrator user name and password to factory defaults.
To recover the administrator password using NETGEAR’s password recovery tool:
This procedure is only an option if you enabled password recovery. For more information about setting up password recovery, see How do I configure password recovery on my ReadyNAS OS 6?
- Launch a web browser and visit https://< ReadyNAS_IP_address>/password_recovery, but replace <ReadyNAS_IP_address> with the IP address of your ReadyNAS storage system.
If you do not know the IP address of your ReadyNAS system, see How do I access my ReadyNAS OS 6 storage system after installing it on a Local Area Network (LAN)? - In the password recovery dialog box, enter the email address, the number of the recovery question (1 for the first question, and so on), and the password recovery answer that you specified when you enabled password recovery on the ReadyNAS storage system.
- Click the Recover button.
NETGEAR resets the administrator password and sends an email message with the new password to the password recovery email address.
To recover the administrator password using an OS reinstall reboot:
This process does not remove data from your ReadyNAS system. The OS reinstall reboot only resets the administrator user name and password to the factory defaults.
- Perform an OS reinstall reboot on your ReadyNAS storage system.
For instructions, see the hardware manual for your system, which is available at https://support.netgear.com/product/ReadyNAS-OS6. - From the admin page, log in using the default credentials:
- User name: admin
- Password: password
Note: Both user name and password are case-sensitive.
Last Updated:07/07/2025
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Article ID: 22784