< Insight 6.8 Insight 6.6 >

NETGEAR Insight Cloud Portal and App Version 6.7

1. Version 6.7.1
2. Version 6.7.3

Version 6.7.1

Release Date: June 11, 2022

New Features

This release adds the following new features:

• Insight Pro admin has an option to activate an Insight subscription key and allocate all credits to a specific organization.
• Insight Cloud Portal supports Dark Theme mode.
• Supports new wireless channels for Canada on the WAX615.
• Supports new wireless channels for Canada and Korea on the WAX630E.

Enhancements

• Insight Bulk Onboarding device limit increases to 1000 devices.
• Insight's Guided Tutorials now include Firmware Update and Scheduled Reboot.

Bug Fixes

This release fixes the following bugs:

• Multiple stability improvements and enhancements.
• Other bug fixes.

Known Issues

This release contains the following known issues:

• Android 4.4 and older versions are not supported.
• Wireless connected clients count isn’t displayed under Orbi Pro satellite details on the Location > Topology page.
• Orbi Pro satellite doesn’t display in the SSID view on the Location > Topology page.
• PoE source doesn't display for the WAC510/WAC505 models on the Location > Topology page.
• When a WAC510 AP is connected to a switch, it doesn’t display behind the switch on the Location > Topology page.
• Link speed doesn’t display for the connection between WiFi clients and access points or Orbi Pro devices on the Location > Topology page.
• Link speed and usage don’t display between the BR500 router and switch on the Location > Topology page.
• “Management mode changed to Standalone” notifications are sent intermittently for all Insight-managed access points when resetting the device from the Insight app or Insight Cloud portal.
• The Instant Captive Portal feature does not work for clients connected to an OWE (Opportunistic Wireless Encryption) SSID on a newly on-boarded access point. Workaround: Reapply the captive portal configuration from Insight.
• Unable to log in using the Insight app when the mobile device is connected to the Orbi Pro device in Day 0 mode during setup, and the firmware version on the Orbi Pro device is V2.5.2.104 or less. Workaround: Update the Orbi Pro device to the latest firmware.
• Revoking the auto-reclaim feature after a factory reset is not supported for these switch models yet: GC110, GC110P, GC510P/PP, GC728X/XP, and GC752X/XP.
• Instant Captive Portal redirection fails when the SSID name includes the # special character. Workaround: Rename the SSID so it does not contain the # character.
• Instant Captive Portal redirection displays an error message when the fifth SSID is configured with the Instant Captive Portal for WAC510/505/540/564 access points before updating to the latest firmware of v9.0.0.21 or above. Workaround: Edit the fifth SSID without modifying any parameters and then save the configuration.
• Editing the SSID of an Instant Captive Portal with associated client(s), the Insight Cloud Portal displays this error message: “Fail to upload display ad.” Workaround: Edit the SSID when there are no clients connected to the guest WiFi.
• The IPSec tunnel name is not shown in the Tunnel Up or Tunnel Down notifications.
• The IP address for a connected neighbor device is not shown properly for these switch models: GC110, GC110P, GC510P/PP, GC728X/XP, and GC752X/XP.
• The Insight Cloud Portal does not refresh when the IPSec policy name is edited, so stale entries such as “Deleting policy” and “Creating policy” remain visible for 5 to 8 seconds. Workaround: Refresh the web browser window.
• Incorrect error messages display in the Insight Cloud Portal when you try to add a new IPSec policy if the maximum number of policies were previously configured through the device UI.

Version 6.7.3

Release Date: July 16, 2022

Enhancements

• Secure device onboarding does not require a MAC address for mobile hotspot and ReadyNAS devices.

Bug Fixes

This release fixes the following bugs:

• Fixes an issue with 1-year free subscription where the Activation and Expiration fields both display the same date when onboarding an Insight managed access point or Smart Pro switch.
• Fixes an intermittent issue where sometimes new network locations fail to be created.
• Fixes an issue with Pro subscription key(s) activation where the Activation and Expiration date fields incorrectly display “Jan 01, 1970.”
• Fixes issues with the deallocation of an organization’s Pro subscription keys and associated device credits.
• Multiple stability and performance improvements.
• Other bug fixes.

Known Issues

This release contains the following known issues:

• Android 4.4 and older versions are not supported.
• Wireless connected clients count isn’t displayed under Orbi Pro satellite details on the Location > Topology page.
• Orbi Pro satellite doesn’t display in the SSID view on the Location > Topology page.
• PoE source doesn't display for the WAC510/WAC505 models on the Location > Topology page.
• When a WAC510 AP is connected to a switch, it doesn’t display behind the switch on the Location > Topology page.
• Link speed doesn’t display for the connection between WiFi clients and access points or Orbi Pro devices on the Location > Topology page.
• Link speed and usage don’t display between the BR500 router and switch on the Location > Topology page.
• “Management mode changed to Standalone” notifications are sent intermittently for all Insight-managed access points when resetting the device from the Insight app or Insight Cloud portal.
• The Instant Captive Portal feature does not work for clients connected to an OWE (Opportunistic Wireless Encryption) SSID on a newly on-boarded access point. Workaround: Reapply the captive portal configuration from Insight.
• Unable to log in using the Insight app when the mobile device is connected to the Orbi Pro device in Day 0 mode during setup, and the firmware version on the Orbi Pro device is V2.5.2.104 or less. Workaround: Update the Orbi Pro device to the latest firmware.
• Revoking the auto-reclaim feature after a factory reset is not supported for these switch models yet: GC110, GC110P, GC510P/PP, GC728X/XP, and GC752X/XP.
• Instant Captive Portal redirection fails when the SSID name includes the # special character. Workaround: Rename the SSID so it does not contain the # character.
• Instant Captive Portal redirection displays an error message when the fifth SSID is configured with the Instant Captive Portal for WAC510/505/540/564 access points before updating to the latest firmware of v9.0.0.21 or above. Workaround: Edit the fifth SSID without modifying any parameters and then save the configuration.
• Editing the SSID of an Instant Captive Portal with associated client(s), the Insight Cloud Portal displays this error message: “Fail to upload display ad.” Workaround: Edit the SSID when there are no clients connected to the guest WiFi.
• The IPSec tunnel name is not shown in the Tunnel Up or Tunnel Down notifications.
• The IP address for a connected neighbor device is not shown properly for these switch models: GC110, GC110P, GC510P/PP, GC728X/XP, and GC752X/XP.
• The Insight Cloud Portal does not refresh when the IPSec policy name is edited, so stale entries such as “Deleting policy” and “Creating policy” remain visible for 5 to 8 seconds. Workaround: Refresh the web browser window.
• Incorrect error messages display in the Insight Cloud Portal when you try to add a new IPSec policy if the maximum number of policies were previously configured through the device UI.

Application Update Instructions

Make sure to update your Insight-supported devices to the latest firmware.

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

< Insight 6.8 Insight 6.6 >