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How do I change the primary two-factor authentication (2FA) device for my NETGEAR account using the Nighthawk or Orbi app?

When you enable two-factor authentication (2FA) for your NETGEAR account, the device that you use to set up 2FA is considered your primary device. Your primary device is the device that receives 2FA login push notifications or SMS messages to authenticate your identity. Because login push notifications or SMS messages are sent to your primary device, choose a device that you typically have with you, like a smartphone.

To set a device as your primary device, it must already be set as a trusted device. For more information, see I have two-factor authentication (2FA) enabled for my NETGEAR account; how do I add a trusted device using the Nighthawk or Orbi app?

To change the primary two-factor authentication (2FA) device for your NETGEAR account using the Nighthawk or Orbi app:

  1. Launch the Nighthawk or Orbi app.
    The dashboard displays.
  2. In the top-left corner, tap the Home or Cloud icon.The icon varies depending on your router’s settings.
  3. Tap Account Management > Login Settings > Two-Step Verification > My Trusted Devices.
  4. Locate the device you want to set as the primary device and swipe left.
    Edit Device Name, Set As Primary, and Remove Device display.
  5. Tap Set As Primary.
    The selected device is now your primary device.

If you replace, lose, or no longer have access to a trusted device, we recommend that you remove the device from your NETGEAR account. For more information, see How do I remove a trusted two-factor authentication (2FA) device from my NETGEAR account using the Nighthawk or Orbi app?

Last Updated:07/07/2025 | Article ID: 000064236

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