Apple iCloud Private Relay is a new optional feature introduced in Apple iOS 15, iPadOS 15, and macOS Monterey. If an Apple device in your household uses the latest OS release and meets the following criteria, it can use Private Relay:
- Is subscribed to iCloud+
- Has Private Relay enabled
- Uses Safari for web browsing
Private Relay encrypts Internet traffic when using Safari for web browsing. If you use Private Relay on a device in your household, the following NETGEAR Smart Parental Controls and Circle Smart Parental Controls features do not function for the device:
- NETGEAR Smart Parental Controls
- Filters
- Usage
- Time limits
- History
- Site manager
- Circle Smart Parental Controls
- Filters
- Usage
- Time limits
- History
NETGEAR is planning to release Smart Parental Controls and Circle Smart Parental Controls updates for compatibility with Private Relay. Until we release the updates, we recommend that you disable Private Relay.
To disable Private Relay:
For iOS or iPadOS devices:
- On your affected iOS or iPadOS device, open the Settings app.
- Select Apple ID > iCloud > Private Relay.
- Disable Private Relay.
For macOS devices:
- On your affected macOS device, open the System Preferences menu.
- Select Apple ID > iCloud.
- Locate Private Relay in the list and click Options.
- Click Turn Off.
You can also install the My Time by NETGEAR app on iOS devices to restore Smart Parental Controls features when Private Relay is enabled. For more information, see the following articles:
- How do I set up and install the My Time by NETGEAR app?
- What is the My Time by NETGEAR app and how does it work with Smart Parental Controls?