NETGEAR Smart Parental Controls (SPC) is only available in some countries on specific NETGEAR products. For more information, see the following articles:
- What countries is NETGEAR Smart Parental Controls available in?
- Which products support NETGEAR Smart Parental Controls?
After upgrading your router to the latest firmware, you can see the SPC tile in the Orbi or Nighthawk app if the following conditions are met:
- You are in a country where SPC is available
- Your NETGEAR single sign-on (SSO) account is registered to a country where SPC is available in your MyNETGEAR account profile settings
- The NETGEAR SSO account that you use to log in to the Orbi or Nighthawk app is the same account that your router is registered to
- Your router isn’t in AP (access point) mode
If any of the preceding conditions aren’t met, the SPC tile doesn’t display and the Circle tile remains visible instead.
If you have an RBK50 and want to upgrade from Circle to SPC, see How do I upgrade from Circle to NETGEAR Smart Parental Controls on my RBK50?.
If you can’t see the Circle tile in the Nighthawk or Orbi app, see Why can’t I see the Circle tile in the Nighthawk or Orbi app after upgrading to the latest firmware?.
Last Updated:07/07/2025
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Article ID: 000062988