Xfinity customers can use the Xfinity app to activate NETGEAR cable modems and routers. After your NETGEAR device is activated, you can use the Nighthawk or Orbi app to complete installation.
Use one of the following links to download the Xfinity app, depending on your mobile device:
- iOS: https://apps.apple.com/us/app/id1178765645
- Android: https://play.google.com/store/apps/details?id=com.xfinity.digitalhome
Use one of the following links to download the Nighthawk or Orbi app:
- Nighthawk: www.nighthawkapp.com
- Orbi: www.orbiapp.com
To install your NETGEAR cable device if you are an Xfinity customer:
- Make sure that your mobile device is using your mobile data network, not your router’s WiFi network.
- Launch the Xfinity app.
- Tap the account icon in the top left of your screen.
- Under the Devices section, tap Activate Xfinity Gateway or Modem.
- Tap Your Own Modem.
- Follow the on-screen instructions to activate your NETGEAR device.
- Confirm that your NETGEAR device shows online on the Xfinity app dashboard.
- Launch the Nighthawk or Orbi app.
- Follow the on-screen instructions to begin installing your device.
- If you are prompted to visit the Xfinity activation page, tap Done in the top right corner of your screen.
- Follow the remaining instructions to install your device.
If you cannot complete activation, see Why can’t I complete Xfinity activation when using the Nighthawk or Orbi app to install my NETGEAR device?.
Last Updated:07/07/2025
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Article ID: 000062537