We sometimes email our customers to ask them to participate in voluntary surveys. These surveys give us an opportunity to gather valuable data about our products and services. We use your feedback to improve the usability and performance of our products. We also use customer responses to improve our technical support and service offerings.
We invite customers to participate in paid research studies in addition to voluntary surveys. For more information about paid research study invitations, see How can I tell if a NETGEAR paid research study invitation is genuine?
We do not ask customers to provide personal information such as account credentials, social security numbers, or credit card numbers. Any NETGEAR survey email asking you to provide personal information is not authentic. We recommend that you do not participate in any survey asking you to provide personal information.
Your survey feedback is subject to our NETGEAR Privacy Policy. We do not sell customer information. Our surveys are hosted by GetFeedback and SurveyMonkey and all of the feedback that you provide is secured. For more information about our survey program, contact Customer Support.