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Major broadband providers for Australia:

Last updated:  October 2009
 

Internet Service Provider Service Type Support Numbers Online Support Email Support
Internode ADSL / ADSL2+ / 3G / SHDSL 1300 788 233 webpage support@internode.on.net
iiNet ADSL / ADSL2+ / 3G 132 258 webpage support@iinet.net.au
TPG Internet ADSL / ADSL2+ 131 423 webpage helpdesk@tpg.com.au
OptusNet (Cable) Cable 1300 300 693 webpage http://www.optus.com.au/contactus/
OptusNet (DSL) ADSL / ADSL2+ 1300 309 333 webpage http://www.optus.com.au/contactus/
OptusNet (DSL Direct) ADSL / ADSL2+ 1300 739 407 webpage http://www.optus.com.au/contactus/
OptusNet (3G) 3G 133 697 webpage http://www.optus.com.au/contactus/
OptusNet (Business DSL) ADSL / ADSL2+ 133 343 webpage http://www.optus.com.au/contactus/
OptusNet (Business Satellite) Satellite 1300 361 930 webpage http://www.optus.com.au/contactus/
Telstra BigPond ADSL / ADSL2+ / 3G / Cable / NextG Wireless / Satellite 133 933 webpage BigPond email tech support
Exetel ADSL / ADSL2+ / 3G 1300 788 141 webpage residentialsupport@exetel.com.au
Netspace ADSL / ADSL2+ 131 456 webpage helpdesk@netspace.net.au
Adam Internet ADSL / ADSL2+ / 3G (08) 8423 4000 webpage help@adam.com.au
Westnet ADSL / ADSL2+ / 3G / Satellite / SHDSL 1300 786 068 webpage support@westnet.com.au
aaNet ADSL / ADSL2+ 1300 665 076 webpage support@aanet.com.au
3 3G 131 683 webpage  
Amnet ADSL / ADSL2+ 1300 882 232 webpage support@amnet.com.au
iPrimus ADSL / ADSL2+ / 3G 1300 851 185 webpage support@primus.com.au
AAPT ADSL / ADSL2+ 138 886 webpage internetsupport@aapt.com.au
Virgin Broadband 3G 1300 555 100 webpage support@virginbroadband.com.au
People Telecom ADSL / ADSL2+ 1300 558 888 webpage  
Comcen Internet ADSL / ADSL2+ / 3G 1300 300 324 webpage support@comcen.com.au
Dodo ADSL / ADSL2+ / 3G 1300 363 605 webpage support@dodo.com.au
Spin Internet ADSL / ADSL2+ / 3G 1300 303 375 webpage support@spin.net.au
Beagle Internet ADSL / ADSL2+ / 3G 1300 556 842 webpage sales@beagle.com.au


Router settings for some ISP's in Australia:
 

ISP DSL/Cable Dynamic/Static Type of Encapsulation Mux VC or LLC-Based VPI VCI MTU Size Comments
IINET DSL Dynamic PPPoE LLC 8 35 1492 username@iinet.net.au
Optus DSL Dynamic PPPoE LLC 8 35 1492 username@optusnet.com.au
Optus Cable Dynamic            
Telstra DSL Dynamic PPPoE LLC 8 35 1492 username@bigpond.net.au or username@bigpond
Telstra DSL Static PPPoE LLC 8 35 1492 username@static.bigpond.com
Telstra Cable Dynamic           Login servers http://www.ozcableguy.com/dns.html
TPG DSL Dynamic PPPoE LLC 8 35 1492 username
TPG DSL Static   LLC 8 35 1492  
Last Updated:07/07/2025 | Article ID: 20706

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