It is possible to recover the data from the volume of your legacy ReadyNAS using your new ReadyNAS OS 6 chassis.
Unfortunately, it may not be as simple as booting the ReadyNAS OS 6 chassis with the old disks inserted. To make the data accessible, some assistance from NETGEAR Support is required in form of data recovery.
You can contact Support and log a support ticket to gain further assistance in accessing your data. Support will advise if data recovery is required. It is important you do not attempt an OS reinstall or Factory Reset as this may result in unexpected data loss.
What you will need for Support to attempt recovery of your data:
- The RAID from your legacy ReadyNAS must be in working order for the data to be recovered.
- If the RAID is broken, it may require further analysis from Technical Support and the data may not be recoverable.
- Disks from a legacy ReadyNAS
- A ReadyNAS OS 6 chassis
- One spare blank disk
- An alternate location to where the data can be transferred (i.e., External USB HDD, network share, another NAS device).
- Note: the alternate location must have enough capacity to accomodate the data coming from the volume of the legacy ReadyNAS.
To prepare the ReadyNAS OS 6 for data recovery:
- Insert the spare blank disk into the ReadyNAS OS 6 chassis
- Reset to factory defaults. Follow this guide to access the boot menu
- Perform a firmware update of your ReadyNAS.
- Contact support for further assistance regarding recovering the data.
Once the data is made available using the ReadyNAS OS 6 device, the following actions can be taken:
- Copy off all the data to the alternate location.
- Shut off the ReadyNAS
- Access the boot menu to initiate a factory default with the disks you want to use installed.
- Restore data to the new volume from the alternate location's data dump. See our Backup FAQ for ways to accomplish this.
Note: The method to bring the data online inside the ReadyNAS OS 6 device only allows for the data to become accessible to be copied to an alternate location.