You can change or remove a user or an account. However, you cannot remove a captive portal account that has one or more captive portal users associated with it. Before you can remove the account, you first must assign the users to another account.
»To remove a user or an account:
- Open a web browser. In the browser’s address field, type the http:// followed by the IP address that you assigned to the wireless controller.
By default, the IP address is 192.168.0.250. If you have not yet assigned another IP address to the wireless controller, type http://192.168.0.250.
The wireless controller’s login screen displays. - Enter your user name and password.
If you have not yet personalized your user name and password, enter admin for the user name and password for the password, both in lowercase letters. - Click the Login button.
The wireless controller’s web management interface opens and displays the Summary screen. - Select Maintenance > User Management.
The User Management screen displays with the Management tab and associated screen in view. - Click one of the following tabs:
•Management
•WiFi Clients
•Captive Portal Account
•Captive Portal Users - Select the radio button that corresponds to the user or account that you want to remove.
- Click the Remove button.
The user or account is removed from the user table.
Last Updated:10/17/2025
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Article ID: 25692