Enterprise AV Home WiFi Mobile Wifi Support Shop Deals

After you turn on power to the wireless controller, the following sequence of events should occur:

  1. When power is first applied, verify that the Power LED is lit green and that the Status LED is lit yellow.
  2. After approximately two minutes, verify the following:
    a. The Status LED is lit green.
    b. The left Ethernet port LED is lit for any local port that is connected.
    If the port’s left LED is lit, a link has been established to the connected device. If the port is connected to a 1000 Mbps device, verify that the port’s right LED is green. If the port functions at 100 Mbps, the right LED is yellow. If the port functions at 10 Mbps, the right LED is off.

If any of these conditions do not occur, see to the appropriate following section.

Power LED Is Not Lit
If the Power and other LEDs are off when your wireless controller is turned on, make sure that the power cord is correctly connected to your wireless controller and that the power supply adapter is correctly connected to a functioning power outlet.
If the error persists, you have a hardware problem and should contact NETGEAR technical support.

Status LED Never Turns Off
When the wireless controller is powered on, the Status LED is lit yellow for approximately two minutes and then turns green when the wireless controller has completed its initialization. If the Status LED remains yellow, a fault has occurred within the wireless controller.
If the Status LED is yellow more than several minutes after power-up, try the following:

  • Turn off the power, and turn it on again to see if the wireless controller recovers.
  • Reset the wireless controller’s configuration to factory default settings. Doing so sets the wireless controller’s IP address to 192.168.0.250. For more information, see "How do I reboot my ProSAFE Wireless Controller WC7600?

If the error persists, you might have a hardware problem and should contact NETGEAR technical support.

Ethernet Port LEDs Are Not Lit

If the Ethernet LEDs do not light when the Ethernet connection is made, check the following:

  • Make sure that the Ethernet cable connections are secure at the wireless controller and at the hub, switch, or router.
  • Make sure that power is turned on to the connected hub, switch, or router.
  • Be sure that you are using the correct cables.
Last Updated:10/17/2025 | Article ID: 25662

This article applies to:

Recently Viewed Articles

    Our team is here to help!

    Phone
    Chat
    Email