In some cases, a configuration might not be carried forward in a code update. For updates where this issue is to be expected, the following procedure should be followed:
- Save the current configuration by uploading it from the stack, using the copy command from the CLI.
- Load new code into the stack manager. Reboot the stack.
- Upon reboot, go into the boot menu and erase the configuration (restore to factory defaults)
- Continue with the boot of operational code.
- Once the stack is up, download the saved configuration back to the master. This configuration should then be automatically propagated to all members of the stack.
For more information, see the following support articles:
- What is switch firmware and how does it work with my managed switch?
- What is code mismatch and how does it work with my managed switch?
- How do I upgrade the firmware on my managed switch?
- How do I copy master firmware to a stack member using the web interface on my managed switch?
This article applies to the following managed switches and their respective firmware:
- M5300 - firmware version 10.0.0.x
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- M5300-28G (GSM7228S)
- M5300-5G (GSM7252S)
- M5300-28G3 (GSM7328Sv2h2)
- M5300-52G3 (GSM7352Sv2h2)
- M5300-28G_POE+ (GSM7228PSv1h2)
- M5300-52G-POE+ (GSM7252PSv1h2)
- M5300-28GF3 (GSM7328FSv2)
- XSM7224S - firmware version 9.0.1.x
Last Updated:07/07/2025
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Article ID: 21894