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Major broadband providers fro North America:

ISP Service Type Online Support Contact Information
Armstrong Cable Cable webpage (877) 486-4666
AT DSL, wireless webpage http://localization.att.com/loc/controller?ltype=contactus

Bell Canada
(Sympatico)

 DSL webpage http://www.bell.ca/support/PrsCSrvGnl_ContactUs.page
Bell South DSL webpage http://localization.att.com/loc/controller
CableVision
aka Optimum Online		 Cable webpage http://www.optimum.net/Support/PhoneList
Cavalier Telephone DSL webpage (888) 612-7383
CenturyTel DSL webpage http://www.centurytel.com/Pages/Support/ContactUs/
Charter Communication Cable, DSL webpage (888)438-2427
Cincinnati Bell DSL webpage http://www.cincinnatibell.com/customer_support/contact_us/
Clearwire Wireless webpage (888) 253-2794
Cogeco Cable webpage http://www.cogeco.ca/cable/on/en/customersupport/contactus/contact_mail.html
Comcast Cable webpage http://customer.xfinity.com/contact-us 
Covad DSL webpage http://support.covad.net/onlinesupportcenter/contactme/index.shtml
Cox Cable webpage http://ww2.cox.com/aboutus/contact-us.cox
Earthlink Cable
DSL		 webpage http://support.earthlink.net/contact/phone/
Embarq Cable webpage (888) 723-8010
Frontier DSL webpage http://www.frontier.com/CustomerService/
GCI Cable webpage http://www.gci.com/contact_us/contact.htm
Hughes Network Systems Satellite webpage http://www.hughes.com
Insight Broadband Cable webpage http://myinsight.com/ZipCodeLookup.asp?destination=/Help-contact-form.asp
Internet America Cable webpage (800) 232-4335
MediaCom Cable webpage (888) 847-6228
NetCommander Cable webpage http://www.netcommander.com/contact.php
Qwest DSL webpage http://www.qwest.com/corporate/customerService/contactus/
RCN Cable webpage (800)RING-RCN
Roadrunner Cable webpage (866)892-7201
Rogers Cable webpage http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=contactus_page
Shaw Cable webpage http://www.shaw.ca/en-ca/CustomerCare/ContactUs/InformationDirectory.htm
Sprint (Nextel) DSL webpage (877) 579-3282
SureWest DSL webpage http://www.surewest.com/contact/
Telus DSL webpage http://www.mytelus.com/contact_us/
Time Warner Cable Cable webpage http://www.timewarnercable.com/Localization/LinkLocalizer.ashx?linkid=38
Vidéotron Cable
Wireless		 webpage (877) 380-2611
Verizon DSL webpage http://www22.verizon.com/content/ContactUs/


Router settings for some ISP's in North America:

ISP DSL/Cable Dynamic/Static Type of Encapsulation Mux VC or LLC-Based VPI VCI MTU Size Comments
Ameritech DSL Dynamic PPPoE LLC 0 35 1492  
Ameritech.net DSL Dynamic PPPoE LLC 0 35 1492  
AOL DSL Dynamic PPPoE LLC 0 35 1492  
AOL DSL Dynamic PPPoA VC 0 35 1492 Bought out by Virgin in the UK
AT&T Yahoo! DSL Dynamic PPPoE LLC 0 35 1492  
Bell Atlantic DSL Dynamic PPPoE LLC 0 35 1492  
Bell Canada (East) DSL Dynamic PPPoE LLC 0 35 1492  
Bell Canada (West) DSL Dynamic PPPoE LLC 0 32 1492  
BellSouth DSL Static   LLC 8 35 1492 VPI/VCI Info obtained from http://www.dslmodemsdirect.com
CenturyTel DSL Dynamic PPPoE LLC 0 35 1492  
Covad DSL Static PPPoE LLC 0 35 1492  
DSL Extreme DSL Dynamic PPPoE LLC 0 35 1492  
Earthlink DSL Dynamic PPPoE LLC 0 35 1492  
New Edge DSL Dynamic PPPoE LLC 0 38 1492  
Pac Bell DSL Dynamic PPPoE LLC 0 35 1492  
Qwest DSL Dynamic PPPoA VC 0 32 1492  
SBCGlobal DSL Dynamic PPPoE LLC 0 35 1492 May need to use full email address as username for PPPoE Authentication
SouthWestern Bell DSL Dynamic PPPoE LLC 0 35    
Sprint DSL Dynamic PPPoE LLC 8 35 1492  
Sprint DSL Dynamic PPPoA VC 0 32 1458  
US West/Qwest DSL Dynamic PPPoA VC 0 32    
Verizon DSL Dynamic PPPoE LLC 0 35 1492  
WorldCom DSL Dynamic PPPoE LLC 0 35 1492  
TDS DSL Dynamic DHCP (Mac Spoof) LLC 0 35 1492  
Embarq DSL Dynamic DHCP (Mac Spoof) Use the default settings setup on the router use the default settings setup on the router use the default settings setup on the router 1492  
Brightnet DSL Dynamic PPPoE LLC 0 35 1492  
Iowa Telecom DSL Dynamic DHCP (Mac Spoof) LLC 0 35 1492  
Eastex DSL Dynamic PPPoA VC 0 100 1492  
Consolidatec Comm. Inc DSL Dynamic DHCP (Mac Spoof) LLC 0 35 1492
Last Updated:07/07/2025 | Article ID: 20705

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