- Will the extender work if I connect it to the existing router by an Ethernet cable?
No. Your extender is designed to work as an AP-client bridge, not an access point. The proper usage of the product is to wirelessly connect the extender to the existing router; in this case, the extender functions as a client. On the other end, wirelessly connect the extender to a computer; in this case, the extender functions as an access point.
- How do I change my setup after the extender is up and running?
Make sure that you are using a computer that is connected to the extender network and that your computer is configured as DHCP client mode. In your browser, navigate to http://www.mywifiext.net. If you cannot access the extender, close your browser, then reopen the browser and navigate to http://www.mywifiext.net.
- Why does NETGEAR recommend that I only connect to the extender when the existing network does not provide an adequate connection?
Because data traffic routed through the extender network is inherently slower than traffic routed directly from the existing network, keep your computer on the existing network if the connection is good enough. NETGEAR recommends that you connect through the extender network only when your computer is in an area where the connection from the existing network is very poor or non-existent.
- How do I reset the extender to factory default settings?
Insert a paper clip in the reset hole on the back of the unit and hold it until the extender status LED flashes amber.
- Can I use the Push 'N' Connect WPS button to connect the extender to my existing router?
Yes. The Push 'N' Connect WPS button can be used to connect the extender to your existing router or to connect your computer to the extender. To use WPS to connect the extender to your router or your computer, first press the extender's WPS button. Within two minutes, press your router or your computer's WPS button.
- What is the default login name and password to administer the extender?
The default login name (case sensitive) is admin and the default login password (case sensitive) is password.
- I enabled the wireless MAC filter (wireless access control) on my router; what should I do when installing my extender?
Disable the MAC filter on your router temporarily when installing your extender. After you finish installing your extender, log in to the extender by visiting http://www.mywifiext.net. Select the Attached device option on the left. It shows information about each computer attached to your extender. Add all MAC addresses shown on the Virtual MAC address column into your router.
Note: The Attached Devices page might be different on your router.
- Do I need to enable WPS on my router when I install the extender?
No. You don't need to change anything on your router. Your extender does not use WPS protocol to connect to your router. If your router has MAC filter (ACL) on it, see the previous question.
- I entered a wrong wireless security passphrase during installation, and now I cannot connect to my extender wirelessly. How can I fix this?
Establish a wired connection to your extender, log in at http://www.mywifiext.net, and check the wireless setting page. If you still cannot access your extender, reset it to factory default settings.
Note: If you are using WEP on your main router, make sure that you type the password on Key1 and not in Passphrase.
- The extender cannot connect to my router. How can I fix this?
- First, if your router filters access by MAC address, ensure that you added the extender's MAC address to it.
- Next, move the extender closer to your router. The Link LED light should be green which means the extender have a stable connection to the router.
- Finally, power cycle your router and your extender.
- What is the difference between a wireless range extender and an access point?
A wireless range extender increases the distance of a wireless network by repeating the wireless signal and enhancing the overall signal quality over long distances. A wireless range extender repeats the signals from a network's base wireless router or access point.
An access point acts as a bridge between your existing wired network and your wireless clients. Access points centralize all wireless clients on a local network in "infrastructure" mode. An access point, in turn, can connect to another access point or to a wired Ethernet router. Wireless access points are commonly used in large office buildings to create one wireless local area network (WLAN) that spans a large area.
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My NETGEAR WiFi extender won't connect to my BT Home Hub using WPS, am I doing something wrong?
The "Wireless Association" technology being used by BT Home Hub 2 is different from the WPS of the NETGEAR extender. BT Home Hub 2's "Wireless Association" button is not for WiFi WPS, but for the association with a DECT phone. If you are using a BT Home Hub 3, it does have a "Wireless WPS" button. However, WPS was disabled by default on BT Home Hub 3. For more information, please visit this link https://community.bt.com/t5/Other-Broadband-Queries/BT-Home-Hub-3-WPS-Not-available/td-p/544533.
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Can I transfer the extender to a different place after installation?
Yes. You can transfer the extender to a different location after the installation process. Make sure that the extender is still under the wireless range of the main router.
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How do I login to the extender after installing it (post-configuration)?
You can access the extender user interface by using a web browser and typing in www.mywifiext.net or the IP address of the extender on the address bar.
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Why do I need to always have the latest firmware on my NETGEAR product?
Having the latest firmware will help increase the stability, functionality and performance of your product. The new and most up-to-date firmware will likely correct issues as well as potentially add new and improved features to the product.
Last Updated:11/28/2016
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Article ID: 19070