How do I troubleshoot LAN connectivity problems on my NETGEAR switch?
If you have LAN connectivity problems with your NETGEAR switch, try the following:
- Power cycle the switch.
If your NETGEAR switch is not an unmanaged switch, also try the following:
- Update your switch to the latest firmware. Firmware updates include fixes for bugs and other issues. For more information about how to update the firmware, see How do I update the firmware on my NETGEAR product?.
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Reset the switch to factory default settings to remove possible configuration issues. You can find instructions for resetting the switch in the user manual. To download the user manual, see Where can I find information about my NETGEAR product?.
If you reset the switch to factory default settings, you must reapply all of your configuration changes.
Last Updated:08/19/2026
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Article ID: 31395