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Some customers have reported problems installing and updating apps on their ReadyNAS systems following the update to ReadyNAS OS 6.5.0.

Update: This issue is resolved as of 21st May 2016. It is no longer necessary to manually apply the fix below.

Note: This problems only affects the following systems:

  • RN102
  • RN104
  • RN202
  • RN204
  • RN212
  • RN214
  • RN2120
  • RN2120v2

To correct the problem:

  1. Download the zip file: http://www.readynas.com/contributed/mdgm/files/arm/6.5/sources.zip (do not unzip the file).
  2. Go to the ReadyNAS admin page.
  3. Go to System - Settings - Configuration Backup - Restore.
  4. In the Select the backup archive field, click Browse.
  5. Locate and double click on the zip file that you downloaded in step 1.
  6. Click Restore.
  7. In the Perform Restore Backup prompt, click OK.
  8. Click OK on the confirmation windows that appears.
  9. Restart your ReadyNAS system.
  10. When the ReadyNAS system reboots, wait approximately 5 minutes before attempting the installation or update of apps.

The issue should now be resolved. If you still encounter problems, please refer to the ReadyNAS community or contact NETGEAR support.

Last Updated:07/07/2025 | Article ID: 30682

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