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When you add a location, the application automatically adds a Devices heading for the location in the Locations tree on the Configuration page, but you must add at least one access point that can carry the WiFi networks that you configure at the location.

The location must be assigned to a license account. Otherwise, the access point that you add remains in the unlicensed state and does not become active (which means that it broadcasts its default SSIDs and provides open networks without any security), preventing WiFi networks that you add to the location from coming up.

CAUTION:

If you add an access point to a location and assign the location to a license account but do not add a WiFi network to the location, the access point continues to broadcast its default SSIDs and provides open networks without any security. Make sure that you add a WiFi network to the location so that you can control WiFi security.

For more information, see the How Do I Add My First Location?

To add a first access point to a location:

  1. Open a browser on your computer.
  2. In the address bar, enter https://bc.netgear.com.

    The application login page displays.

  3. Enter the email address and password for your BCWM and click the LOGIN button.

    The Monitoring page displays.

  4. Select Configuration.

    The Configuration page displays and shows the location that you added.

  5. In the Locations tree, click Devices.

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    The page displays the following message: There are no devices configured for this location.

  6. Click the + New Device button.

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  7. In the Serial Number field, enter the precise serial number for the access point.

    Without entering a correct serial number, you cannot add the access point to the network. After you enter a correct serial number, an image of the associated model displays in the Model field, and the gray Invalid Serial button changes into the Save button.

  8. In the Name field, enter a name for the access point.

    The name does not need to be the factory default name.

  9. Click the Save button.

    Your settings are saved. In the Locations tree on the left, the access point displays under the Devices heading for the location.

Note the following about access point states:

 

  • If the access point is not connected to the Internet, the application displays the status Waiting.

  • If you did not assign the location (to which you added the access point) to a license account, the access point displays the status Unlicensed and does not become active until you assign the location to a license account.

    CAUTION:
    If an access point remains unlicensed and is not active, it broadcasts its default SSIDs and provides open networks without any security, even if you add a WiFi network to the location to which you added the access point. Make sure that you assign the location to a license account so that the access point becomes active.

  • If the access point is connected to the Internet and connects to the application for the first time, it might take between 5 and 10 minutes before the access point is connected and the application displays the status Online. During this period, the application might need to push the latest firmware to the access point, automatically reboot the access point, push the configuration to the access point, and automatically reboot the access point again.

    The following figure shows the status Online.


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Last Updated:07/07/2025 | Article ID: 30494

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