To ensure proper delivery of ReadyCLOUD invitations, it is recommended to add readycloud@netgear.com to your e-mail safe senders list.
If you did not receive an invitation via e-mail for ReadyCLOUD, it could be for one of a few reasons:
- The invitation was mistakenly identified as spam, and is therefore in the Spam/Junk folder of your e-mail provider.
- The invitation was mistakenly identified as spam, and your e-mail server rejected our e-mail (therefore, not making it through to your Inbox or Spam/Junk folder).
If you are not receiving an invitation and use e-mail from a provider like Gmail, Outlook.com, Yahoo!, please double check your Spam/Junk folders.
If you are not receiving an invitation and use a work e-mail, check Spam/Junk folders first, then contact your IT department to further assist you in troubleshooting.
If you are still not receiving an invitation, please contact readycloud@netgear.com or NETGEAR Support with your e-mail address / account information.