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If NETGEAR exchanged your wireless controller for another one, your licenses no longer display on the Inventory and Registration screens. You must retrieve your licenses from the license update server.

»To retrieve licenses after you have received a replacement unit from NETGEAR:
1. Make sure that the wireless controller is connected to the Internet.
2. Make sure that the DNS servers are configured correctly.
For information about configuring DNS servers, see "How do I configure the IP, VLAN, and Link Agression (LAG) settings for my ProSAFE Wireless Controller WC7600?".
3. Open a web browser. In the browser’s address field, type the http:// followed by the IP address that you assigned to the wireless controller.
By default, the IP address is 192.168.0.250. If you have not yet assigned another IP address to the wireless controller, type http://192.168.0.250.
The wireless controller’s login screen displays.
4. Enter your user name and password.
If you have not yet personalized your user name and password, enter admin for the user name and password for the password, both in lowercase letters.
5. Click the Login button.
The wireless controller’s web management interface opens and displays the Summary screen.
6. Select Maintenance > Licensing.
7. Click the Advanced tab.
The Advanced screen displays.
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8. Click the Replace button.
The wireless controller connects to the license update server and retrieves your licenses.

Last Updated:10/17/2025 | Article ID: 25680

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