How to apply Replicate patch to RDOS 1.4.1
Synopsis:
The ReadyDATA Replicate Portal experienced an outage that has caused issues with accessibility to the portal and has affected local operations on ReadyDATA units. NETGEAR takes system outages seriously and has migrated the ReadyDATA Replicate portal to another provider to improve uptime. Additionally, safeguards are being added to ReadyDATA firmware to prevent any future outages from affecting local operations, such as status alerting.
Additionally, your system can be protected by installing a ReadyDATA firmware patch by following the steps below.
Requirements:
** The ReadyDATA must be running RDOS 1.4.1 in order to apply the patch instruction. If have not upgraded to firmware 1.4.1. Please schedule a maintenance window to upgrade to firmware 1.4.1 as soon as possible.
** The patching does not require reboot.
Symptoms:
If you are experiencing log entries like these below:
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Wed Jul 9 2014 18:11:12 |
Volume: Less than 5 % of 'Volume1' capacity is free. Performance on 'Volume1' has degraded. To improve performace, additional capacity must be added. |
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Fri Jul 4 2014 23:46:14 |
Volume: Volume 'VOL2RAID10' health changed from 'UNKNOWN' to 'ONLINE'. |
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Fri Jul 4 2014 23:44:08 |
Volume: Volume 'VOL2RAID10' health changed from 'ONLINE' to 'UNKNOWN'. |
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Fri Jul 4 2014 23:38:16 |
Volume: Volume 'VOL2RAID10' health changed from 'UNKNOWN' to 'ONLINE'. |
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Fri Jul 4 2014 23:36:49 |
Volume: Volume 'VOL2RAID10' health changed from 'ONLINE' to 'UNKNOWN'. |
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Fri Jul 4 2014 22:12:30 |
System: Power supply 2 in enclosure 'Internal' is online. |
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Fri Jul 4 2014 22:12:28 |
System: Power supply 1 in enclosure 'Internal' is online. |
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Fri Jul 4 2014 17:23:29 |
System: Power supply 2 in enclosure 'Internal' is offline. |
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Fri Jul 4 2014 16:39:00 |
System: Power supply 1 in enclosure 'Internal' is offline. |
Solution:
You will need to do the below steps, make sure and stop any replication jobs that are currently running.
1. Disable replicate from the Administration GUI and enable SSH
a. Click System on Main menu bar
b. Click Settings on Submenu menu bar
c. On the Services section click on Replicate, to Switch Service to Off
d. On the same service section click to enable SSH
e. Click YES on the warning for root ssh, since this is an authorized use of root SSH Netgear will not deny support for enabling SSH.
2. Open an SSH client such as putty. SSH login to the IP address for your ReadyDATA. For the username use root and for the password use your existing admin password.
3. Once you have logged into ssh we need to kill rbrokere process. Do this by typing the command below
pkill rbrokere
4. Now we need download the patch via command below. Type the command and hit enter
wget http://readynas.com/download/remote/replicate2/replicate_1.4.1-1_solaris-i386.deb
5. Once the download has completed run this command at the prompt and hit enter
dpkg -i replicate_1.4.1-1_solaris-i386.deb
6. Log out by typing exit and close the SSH session.
7. Disable the SSH Service, and enable the Replicate service by reversing action of step 1.
8. Restart your replicate jobs.