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You can add a captive portal user when you have configured a captive portal but not when you have configured a guest portal.


To add a captive portal user:

  1. Open a web browser. In the browser's address field, type the http:// followed by the IP address that you assigned to the wireless controller.
    By default, the IP address is 192.168.0.250. If you have not yet assigned another IP address to the wireless controller, type http://192.168.0.250.
    The wireless controller's login screen displays.
  2. Enter your user name and password.
    If you have not yet personalized your user name and password, enter admin for the user name and password for the password, both in lowercase letters.
  3. Click the Login button.
    The wireless controller's web management interface opens and displays the Summary screen.
  4. Select Maintenance > User Management.
    The User Management screen displays with the Management tab and associated screen in view.
  5. Click the Captive Portal Users tab.
    The Captive Portal Users screen displays. The following figure contains some account examples.

    Image
  6. Click the Add button.
    The Add User pop-up screen displays.

    Image
  7. Configure the user settings as described in the following table.
     
     Setting Description
     User Name  Enter a unique user name. Only alphanumerical characters and underscore characters (_) are supported.
     Password

     Use one of the following methods to populate the password fields.
    Method one:

    1. Enter a password in the Password field.
    2. Confirm the password in the Confirm Password field.

    Method two:
    Click the Generate button.
    A password is generated automatically

     Expiry

     Select one of the following radio buttons, all of which are mutually exclusive:

    • Account. Select a captive portal account from the menu. Wireless access expires according to the expiration period that is specified for the selected account. (see How do I add a Captive Portal Account on my ProSAFE Wireless Controller WC7600?
    • No Expiry. Wireless access does not expire.
    • Expires in. Wireless access expires within one hour. From the mins menu, select in how many minutes access expires.
    • Expires at. Wireless access expires at a date and time that you specify by making selections from the following menus: hr, mins, Month, Date, and Year.
  8. (Optional) Click the Print button.
    The user information is printed.
  9. Click the Apply button.
    The user is added to the table on the User Management screen.
Last Updated:10/17/2025 | Article ID: 25133

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