If the WiFi LED stays off, check to see if the WiFi On/Off button on the router has been pressed. This button turns the wireless radios in the router on and off. The WiFi LED is lit when the wireless radio is turned on.
To request product support by email, follow the link below to the Contact Us page, then:
- Click Get Support
- Click OPEN A SUPPORT CASE
- Sign in or create a NETGEAR account
- Select an eligible product to request hardware support
If you prefer to call or chat with us, select the buttons next to Email.
Contact Us