If you will be using AFP, from the Finder, select Go>Network>My Network>AFP on Hostname. If you will be using CIFS/SMB, from the Finder, select Go>Network>Workgroup>Hostname. Another option is Go>Connect to Server>Enter server address. This can be used to connect using SMB, AFP or NFS by entering the protocol then the IP of the NAS (e.g. smb: 192.168.168.168, afp: 192.168.168.168, nfs: 192.168.168.168/sharename).
To request product support by email, follow the link below to the Contact Us page, then:
- Click Get Support
- Click OPEN A SUPPORT CASE
- Sign in or create a NETGEAR account
- Select an eligible product to request hardware support
If you prefer to call or chat with us, select the buttons next to Email.
Contact Us