On a failure condition, we advise you to contact NETGEAR Support immediately and provide them with system logs and step you took to expand your X-RAID volume. Do not try to fix the problem yourself at this point as you may create a 2-disk failure condition that might make data recovery hard or impossible.
To request product support by email, follow the link below to the Contact Us page, then:
- Click Get Support
- Click OPEN A SUPPORT CASE
- Sign in or create a NETGEAR account
- Select an eligible product to request hardware support
If you prefer to call or chat with us, select the buttons next to Email.
Contact Us