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Note: This article dates from August 2012. UTM current Firmware in Jan 2014 is  V3.5.2-14

                                                                                                            Editor Jan 2014.

 

Resolved issues (since v1.3.15-28):

  • Fixed issue where the IMAP scanning service was causing Mozilla Thunderbird to hang when used with Gmail.
  • Fixed GUI compatibility issues where Block/Accept Exceptions for URL Filtering and Web Category did not show values when using Firefox.
  • Fixed an issue where the GUI and SSL VPN portal sometimes became unreachable.
  • Fixed issue where users behind the UTM sometimes could not get online.
  • Fixed issue where sometimes users would lose connectivity to VPNs and the web.
  • Fixed WAN load balancing stability issue.
  • Fixed issue where SSL VPN clients were not getting authentication from RADIUS.
  • Fixed issue where the UTM would lose WAN secondary IPs after restoring configuration.

Known Issues:

  • Not able to hear voice after a call is established from DMZ to LAN with server on the WAN and DMZ side.
  • SNMP productid is still showing the UTM100 productid for the UTM150.
  • SSL VPN client cannot be installed in some PCs with 3G adapters.
  • In WAN loading balancing, if one of the WAN connections drop, all the lines get dropped and reconnected automatically.
  • VLAN on VDSL is not supported. (UTM9S).
  • Application control and firewall is now available for IPSEC traffic. With this new feature the IPSEC performance is up to 12% lower than the previous release
     

Caveats:

When installing SSLvpn, if there is a failure, a cache clean-up of the SSL-VPN adaptor is necessary. Use one of the following URLs to initiate the cleanup:

  • For 32-bit PCs, select the following url:
    https://<device IP>scgi-bin/users_portal/removeactivex?launch=true&is32bit=true
  • For 64-bit PCs, select  the following url:
    https://<device IP>/scgi-bin/users_portal/removeactivex?launch=true&is32bit=false
 

To Install

Firmware upgrade from update server:
================================

  • Installed firmware versions older than 1.3.7:

    If your firmware is older than 1.3.7 (<1.3.7) it cannot be updated directly to firmware newer than 1.3.7. Only firmware images older than 1.3.7 will be displayed when you query the update server (Application=>System Update=>Firmware). To upgrade to firmware newer than 1.3.7 you must first upgrade your system to 1.3.7. You can then perform the firmware update query again to display the newer firmware images (Application=>System Update=>Firmware).
  • Installed firmware versions 1.3.7 and above:
    If your firmware is version 1.3.7 or above, when you query the update server all firmware versions will be displayed.
  1. Download the file, unzip it and follow the instructions provided in the user manual to upload the firmware.

This product includes software code developed by third parties, including software code subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL Code and LGPL Code used in this product, are available to you at NETGEAR's Open Source Code Web page

Last Updated:10/17/2025 | Article ID: 20960

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