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Symptom:

When trying to upgrade firmware for GSM7328S/GSM7352S, upgrade failed with error message of CRC error.

Resolution:

  1. Access the switch console interface via a serial cable.
  2. Enter the enable mode and type the command "dev osapiFsUtils".

    (GSM7352S) #

    (GSM7352S) #dev osapiFsUtils

    /DskVol/files>

    1 - Directory listing.

    2 - Delete a file.

    3 - Rename a file.

    4 - Change directory.

    5 - Erase all configuration files from NVRAM.

    0 - Exit to main menu.

  3. At this point enter "1" to see what files are in the flash. Note: there is no echo that it may appears the "1" was not entered, but it actual did and the following outputs should come up:

    Select option (0-6):

    .

    ..

    vpd.bin 256

    log2.bin 262136

    slog2.txt 0

    olog2.txt 0

    slog1.txt 0

    olog1.txt 0

    sslt.rnd 1024

    slog0.txt 0

    olog0.txt 0

    hpc_broad.cfg 148

    tempcode.bin 7151360

    temp.stk 8302592

    code.bin 7612672

    fastpath.stk 7907328

    logNvmSave.bin 64

    rootcert.pem 1375

    dh1024.pem 784

    dh512.pem 466

    server.pem 3316

    dhcpsLeases.cfg 716

    TechSupport 0

    Filesystem size 31266816

    Bytes used 31244237

    Bytes free 22579

    /DskVol/files>

    1 - Directory listing.

    2 - Delete a file.

    3 - Rename a file.

    4 - Change directory.

    5 - Erase all configuration files from NVRAM.

    0 - Exit to main menu.

  4. Delete the following files if there are present in the listing:


    Tempcode.bin

    Temp.stk

    Fastpath.stk


    To delete a file, enter "2". Again the console port will not echo "2", but it will prompt with "Input filename -".


    Enter one of the file names above. Again, there will be no echoing of the file name you typed, so make sure you typed it correctly. Then after a while, the menu display returned:

    Select option (0-6): Input filename -

    /DskVol/files>

    1 - Directory listing.

    2 - Delete a file.

    3 - Rename a file.

    4 - Change directory.

    5 - Erase all configuration files from NVRAM.

    0 - Exit to main menu.

  5. Enter "1" to see the file listing to confirm the file has being deleted. And "Byte Free" count is increased.

    .

    ..

    vpd.bin 256

    log2.bin 262136

    slog2.txt 0

    olog2.txt 0

    slog1.txt 0

    olog1.txt 0

    sslt.rnd 1024

    slog0.txt 0

    olog0.txt 0

    hpc_broad.cfg 148

    temp.stk 8302592

    code.bin 7612672

    fastpath.stk 7907328

    logNvmSave.bin 64

    rootcert.pem 1375

    dh1024.pem 784

    dh512.pem 466

    server.pem 3316

    dhcpsLeases.cfg 716

    TechSupport 0

    Filesystem size 31266816

    Bytes used 24092877

    Bytes free 7173939

    /DskVol/files>

    1 - Directory listing.

    2 - Delete a file.

    3 - Rename a file.

    4 - Change directory.

    5 - Erase all configuration files from NVRAM.

    0 - Exit to main menu.

  6. Repeat the last step to delete the unwanted files.

    Select option (0-6): Input filename -

    /DskVol/files>

    1 - Directory listing.

    2 - Delete a file.

    3 - Rename a file.

    4 - Change directory.

    5 - Erase all configuration files from NVRAM.

    0 - Exit to main menu.

    Select option (0-6):

    .

    ..

    vpd.bin 256

    log2.bin 262136

    slog2.txt 0

    olog2.txt 0

    slog1.txt 0

    olog1.txt 0

    sslt.rnd 1024

    slog0.txt 0

    olog0.txt 0

    hpc_broad.cfg 148

    temp.stk 8302592

    code.bin 7612672

    logNvmSave.bin 64

    rootcert.pem 1375

    dh1024.pem 784

    dh512.pem 466

    server.pem 3316

    dhcpsLeases.cfg 716

    TechSupport 0

    Filesystem size 31266816

    Bytes used 16185549

    Bytes free 15081267

    /DskVol/files>

    1 - Directory listing.

    2 - Delete a file.

    3 - Rename a file.

    4 - Change directory.

    5 - Erase all configuration files from NVRAM.

       0 - Exit to main menu.

  7. After all the files in step #3 are deleted, you can exit out of menu by entering "0", and it will take you back to the system prompt. And by that, the clean up process is complete, and you can retry downloading firmware to the switch.

    value = 0 = 0x0

    (GSM7352S)#

Last Updated:07/07/2025 | Article ID: 12803

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