If you have a Sprint, Overdrive or Fastlane support contract, you can find your support phone number, opening hours and other contact options on your product's page on my.netgear.com.
Before you begin, make sure that:
- You have a Sprint, Overdrive or Fastlane support contract.
- Your product is registered on my.netgear.com.
- Your support contract is activated against the product. For more information, see How do I activate my Sprint, Overdrive or Fastlane support contract on my netgear.com?
Fully Managed Switches include 3 years of Sprint support, which starts automatically when you register the switch. You don't need to activate it separately.
To contact support under your support contract:
- Go to my.netgear.com and sign in to your NETGEAR account.
- Select Products > My Registered Products.
- Find the product you need support on, and click Product Info.
- Find the Support tile, and choose how to contact us:
- By phone: call the phone number listed for your support tier. The tile also shows the opening hours for that number. Phone is the fastest way to reach us, so we recommend it for critical problems.
- Online: click Get Support to see more options, such as chat and email, where available. These options suit less time-sensitive problems.
Last Updated:10/13/2026
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Article ID: 000070951