Enterprise AV Home WiFi Mobile Wifi Support Shop Deals

Release Date:
May 11, 2026

New Features

  • STP (Spanning Tree Protocol) management:
    • Configure and monitor Spanning Tree Protocol across managed switches to prevent network loops. Supports both RSTP, MSTP and RPVST modes with per-switch configuration, including bridge priority and default protocol timers (hello time, max age, forward delay).
  • Fiber Link Health in the Physical Topology view:
    • Real-time visibility into the health of fiber optic links from the Physical Topology page. View per-port fiber module diagnostics including temperature, voltage, transmit and RX optical power, loss-of-signal detection, TX fault status, supported bit rate, and compliance information to quickly identify degraded or failing fiber connections.
  • Support for the following new AV Network Profiles:
    • AJA Profile
    • Biamp AVB + Dante Audio Profile
    • BluOS Profile
    • AUDAC Profile
    • Audio Video SMPTE Profile
    • Shure Converged Profile (on M4350)
    • AVB Milan Profile
  • Profile color palettes:
    • Assign custom colors to AV Network Profiles using a new color palette picker. Profile colors are reflected in the Topology and Profile pages, making it easier to visually distinguish profiles when designing or auditing complex sites.
  • Managed Devices backup enhancements:
    • Schedule automatic configuration backups for ProAV switches and Pro Routers with flexible repeat patterns (Once, Daily, Weekly, Monthly, or Weekdays).
  • Topology enhancements:
    • Manual Trunk: Manually select the member ports of a LAG directly from the Topology page.
    • Add Ports Untagged To Profile: Bulk-assign multiple switch ports to an AV Network Profile in untagged mode in a single action, simplifying port provisioning when expanding existing profiles.

Bug Fixes:

  • Fixes DHCP scope change fails on first attempt with VLAN conflict (CE-7701)
  • Fixes QSC plugin reports "Operation Timed out after 5000 milliseconds" error; issue does not occur when Engage is closed (CE-7405)
  • Fixes Shure Split profile issue when applied from Engage (CE-7734)

Known Issues:

  • Virtual devices do not support MLAG or stacking.

  • You cannot create device-specific local VLAN profiles directly on individual virtual devices.
  • Virtual devices do not support management VLAN IP configuration. Default IP information might appear in certain management views.
  • Offline provisioning auto-onboarding is supported only when VLAN 1 is used as the management VLAN.
  • Topologies using only fanout or LAG connections might experience onboarding failures when converting virtual devices to physical devices.
  • M4500 switches using VLAN1 might experience onboarding issues in certain scenarios.
  • Editing Link Aggregation (LAG) settings from the virtual device configuration page (DevicesàConfigure) might cause unexpected link behavior.
  • Link speed selection during virtual link configuration is for viewing and planning purposes only.
  • Some LAG configurations might not automatically clear if a linked virtual device is removed from the site.
  • Port panel display is wrong in Engage AVUI and Engage port selection
    Workaround: Port assignment works despite UI display issue.
  • The group firmware upgrade might not initiate on every onboarded device.
    Workaround: Attempt to upgrade again on the devices that were not initially updated.
  • In rare cases, an AP may remain in “Rebooting” state after onboarding.
    Workaround: Remove and attempt to onboard the AP again.
  • M4300 devices go offline after removing DICENTIS Conference System profile on a site.
    Workaround: Reconnect port cables.
  • M4500 devices in the Managed Devices table might occasionally display as misaligned.
  • You cannot use the $ symbol as the first character in the name or password of a site.
  • M4500 models do not support NTP/SNTP.
  • You cannot change the management VLAN on M4500 models that use the Engage Controller.
    Workaround: Use CLI commands to update the PVID on the M4500 models.
  • The auto-stacking function on the M4300 and M4350 switches does not support the M4300-96X model.
    Workaround: Use CLI commands if an M4300-96X model must be a member of a stack.
  • You cannot display the EEPROM information for certain fiber modules.
    Workaround: Use the switch CLI to display the EEPROM information.
  • Connection requests might be refused during the onboarding process of an M4500 switch.
    Workaround: Try again until the connection request is successful.
  • The management VLAN ID is inconsistent for onboarded devices if a pre-existing management VLAN ID does not match with the current site settings.
    Workaround: Ensure the management VLAN ID is the same across the entire site before you upgrade the firmware.

Minimum Engage Controller Agent Version Requirements:

  • Upgrade the M4250, M4300, M4350, and M4500 switches to a firmware version with the Engage Controller agent 2.2.15.16 or later to ensure proper functionality of features in the Engage Controller version 2.5.1.7.
  • Upgrade the Pro Router PR460X to firmware version 2.7.0.111 or later to ensure proper functionality of features in the Engage Controller version 2.5.1.7.
  • Upgrade the WBE718 and WBE758 access points to firmware version 12.5.0.22 or later to ensure proper functionality of features in the Engage Controller version 2.5.1.7.
  • Upgrade the WAX608Y access points to firmware version 12.8.0.7 or later to ensure proper functionality of features in the Engage Controller version 2.5.1.7.

Firmware Update Instructions:

To update your product's firmware, follow the instructions in your product's user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:05/11/2026 | Article ID: 000070733

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