Release Date:
March 17, 2026.
New Features:
- Support for offline provisioning:
- Create virtual devices before physical hardware is available.
- Design complete virtual sites before installation.
- Configure topology and network settings in advance.
- Convert virtual devices into physical devices during onboarding.
- Deploy virtual sites and virtual devices with optional auto-onboarding.
- Support for new default AV profile to simplify initial site configuration.
There is no impact on existing VLAN 1 setting. Only newly created sites use the ‘Default’ profile as the default VLAN 1 profile. You can overwrite this profile with another profile on VLAN 1 after initial site configuration. The default profile automatically applies after a switch factory reset. - Support for CPU Packet Capture capabilities for advanced troubleshooting.
- Support for the following switches:
- M4350-16C (CSM4316).
- M4350-16M4V (MSM4320) which supports the following four interface cards:
- APM414SD
- APM414LD
- APM414C
- APM414V
Bug Fixes:
- Fixes the issue where user-selected packet capture options were not preserved.
- Fixes the issue preventing Engage from launching on macOS with Intel chip.
- Fixes the issue where PR460X devices were incorrectly reported as “Failed Login” after a period of inactivity.
- Fixes the issue where creating profile colors starting with “0” could not be set.
Known Issues:
- Virtual devices do not support MLAG or stacking.
- You cannot create device-specific local VLAN profiles directly on individual virtual devices.
- Virtual devices do not support management VLAN IP configuration. Default IP information might appear in certain management views.
- Offline provisioning auto-onboarding is supported only when VLAN 1 is used as the management VLAN.
- Topologies using only fanout or LAG connections might experience onboarding failures when converting virtual devices to physical devices.
- M4500 switches using VLAN1 might experience onboarding issues in certain scenarios.
- Editing Link Aggregation (LAG) settings from the virtual device configuration page (DevicesàConfigure) might cause unexpected link behavior.
- Link speed selection during virtual link configuration is for viewing and planning purposes only.
- Some LAG configurations might not automatically clear if a linked virtual device is removed from the site.
- The group firmware upgrade might not initiate on every onboarded device.
Workaround: Attempt to upgrade again on the devices that were not initially updated. - In rare cases, an AP may remain in “Rebooting” state after onboarding.
Workaround: Remove and attempt to onboard the AP again. - M4300 devices go offline after removing DICENTIS Conference System profile on a site.
Workaround: Reconnect port cables. - M4500 devices in the Managed Devices table might occasionally display as misaligned.
- You cannot use the $ symbol as the first character in the name or password of a site.
- M4500 models do not support NTP/SNTP.
- You cannot change the management VLAN on M4500 models that use the Engage Controller.
Workaround: Use CLI commands to update the PVID on the M4500 models. - The auto-stacking function on the M4300 and M4350 switches does not support the M4300-96X model.
Workaround: Use CLI commands if an M4300-96X model must be a member of a stack. - You cannot display the EEPROM information for certain fiber modules.
Workaround: Use the switch CLI to display the EEPROM information. - Connection requests might be refused during the onboarding process of an M4500 switch.
Workaround: Try again until the connection request is successful. - The management VLAN ID is inconsistent for onboarded devices if a pre-existing management VLAN ID does not match with the current site settings.Workaround: Ensure the management VLAN ID is the same across the entire site before you upgrade the firmware.
Minimum Engage Controller Agent Version Requirements:
- Upgrade the M4250, M4300, M4350, and M4500 switches to a firmware version with the Engage Controller agent 2.2.13.29 or later to ensure proper functionality of features in the Engage Controller version 2.4.1.21.
- Upgrade the Pro Router PR460X to firmware version 2.7.0.111 or later to ensure proper functionality of features in the Engage Controller version 2.4.1.21.
- Upgrade the WBE718 and WBE758 access points to firmware version 12.5.0.22 or later to ensure proper functionality of features in the Engage Controller version 2.4.1.21.
- Upgrade the WAX608Y access points to firmware version 12.5.0.15 or later to ensure proper functionality of features in the Engage Controller version 2.4.1.21.
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
Last Updated:03/17/2026
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Article ID: 000070597