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To factory reset your M7 mobile hotspot:

  1. Connect your mobile device to your M7’s WiFi network.
  2. Launch the NETGEAR app and log in to your NETGEAR account.
  3. Select Nighthawk M7.
    The Nighthawk M7 dashboard displays.
  4. Tap the Settings icon at the bottom right.
    The Settings page displays.
  5. Select Router > Factory reset.
    The Factory reset page displays.
  6. Tap Reset.
  7. Tap Yes to confirm.
    When you reset your mobile hotspot, any connected devices are disconnected and must reconnect after the mobile hotspot restarts. A factory reset restores the hotspot to its default settings but does not remove installed eSIMs.
    Your M7 resets and returns to its factory settings.

Next steps:
Setting up your Nighthawk 5G M7 mobile hotspot

Last Updated:01/27/2026 | Article ID: 000070490

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