New Features/Enhancements:
- Support for Canada country
- Support for security enhancements required for EU RED certification
- Support for converting DHCP ACK packets to unicast
- Support for firmware downgrade when the AP is operating in Insight mode
- Support for displaying the current Ethernet link speed on the AP monitoring page.
- Support for alarm generation when the Ethernet link changes or the AP temperature is high
- Support for including the Calling-Station-Id (client MAC address) in the RADIUS Access-Request packet during External Captive Portal authentication.
- Supports various stability improvements
Security Bug Fixes:
This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security/.
Bug Fixes:
- Fixes the issue where new configurations were not applied correctly on the AP.
- Fixes the issue where new clients were unable to join an SSID over time.
- Fixes the issue that causes the following error to display: “The hostapd has failed over 5 times consecutively.”
- Fixes the issue where clients frequently roam between APs, despite having strong signal strength.
- Fixes the issue where the Extender AP cannot establish an Insight mesh connection when its Ethernet port was down.
- Fixes the issue where you cannot edit the gateway IP address when configuring a static IP.
Known Issues:
- Sometimes SSID configuration changes might not get reflect correctly on the AP.
Workaround: Delete and re-add the SSID again. - When the AP switches management mode between standalone and Insight, the configured channel may not take effect.
Workaround: Restart the AP after you change the management mode. - Incorrect traffic data displays in the Hour Trends graph: Data may be misrepresented but this does not impact AP functionality and will be addressed in a future release.
- Changes to an SSID with NAT mode might take up to three minutes to be applied.
Workaround: Wait at least three minutes before connecting any clients. - The AP stops responding after changing or enabling an Instant Captive Portal and then changing or enabling a DVLAN configuration, or the other way around.
Workaround: After enabling the Instant Captive Portal, wait a few minutes before enabling the DVLAN configuration. Or, after enabling the DVLAN configuration, wait a few minutes before enabling the Instant Captive Portal. - Clients connected to a captive portal that is configured on an SSID might not see the splash page for authentication when the VLAN of the SSID is the same as the management VLAN, a VLAN that is configured as a DVLAN, or a VLAN that has a Multi PSK configured.
Workaround: For the SSID on which the captive portal is configured, use the default VLAN or a unique VLAN that is not used as the management VLAN, that is not a DVLAN, or that does not use Multi PSK. - A RADIUS-based MAC ACL does not work with Multi PSK and DVLAN.
- With the mDNS Gateway feature enabled, a device running Windows might not discover certain printers.
Workaround: Manually add the IP address of the printer on the Windows device. - With the mDNS Gateway feature enabled, even though Apple AirPlay services are discoverable, they might not be accessible.
- Your web browser might not redirect automatically to the login page after a firmware upgrade.
Workaround: Refresh the web browser. - Radio information on the AP Dashboard page might not be displayed properly.
Workaround: Refresh the web browser. - Captive portal authentication does not work if the captive portal and the VLAN configuration for an SSID are changed simultaneously.
Workaround: Change either the captive portal configuration or the VLAN configuration for an SSID and save the changes. Then go back to the SSID and make the other configuration changes. - When client isolation is enabled for an SSID, clients that are connected to this SSID cannot reach each other even if their IP addresses are added to the allowed list.
- Clients that use the Intel AX210 might encounter disruptions when roaming.
- Video streaming to multiple clients does not work properly if there are more than eight clients in a single multicast group.
- If clients experience connectivity issues on the higher band channels of the 5 GHz radio and subsequently switch to the 2.4 GHz radio, they might experience lower throughput.
Workaround: Configure lower band channels on the 5 GHz radio. - Some newer IoT devices might experience issues connecting to the AP.
Workaround: Upgrade the IoT devices to the latest driver version and try again. If security is set to WPA3 or WPA2/WPA3 mixed mode, change it to WPA2 mode, and try again.
Download Link: https://www.downloads.netgear.com/files/GDC/WAX620/WAX620_firmware_V11.8.0.10.zip
Firmware Update Instructions:
To update the firmware of your product, follow the instructions mentioned in the product manual. To refer the user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
Last Updated:09/02/2025
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Article ID: 000068409