New Features:
- Support for the following new AV Network Profiles:
- Telos Alliance / Livewire+ AES67
- DICENTIS Conference system profile
- Support for the following new M4350 models:
- M4350‑8M2V (MSM4310)
- M4350‑24M4X4V (MSM4332)
- M4350‑24F4X (MSM4328F)
- M4350‑40F4C (XSM4344FC)
- M4500 MLAG enhancements:
- Accurate M4500 MLAG domain identification
- Enhancement to the M4500 information display in the “Managed Device” table
- Topology enhancements:
- Addition of three icons in the bottom-right to the Topology page that allow you to zoom in, zoom out or re-center the topology to its default size.
- The topology now displays meaningful icons to represent client devices.
- Addition of an alert that asks you to confirm the change of a PR460X LAN port connection.
- Enhancement to the “Site User Management” implementation that retains existing user account information during onboarding and profile synchronization.
- Significant improvements to accelerate access point onboarding times.
Bug Fixes:
- Fixes the issue where WBE718 onboarding fails [HEUFF]. (CE-6721)
- Fixes the issue where the Engage Controller cannot add a second DHCP reservation when the PR460X is the DHCP server [Dimitar Lambov]. (CE-6880)
- Fixes the issue where the Engage Controller removes local users [Kinly]. (CE-6913)
- Fixes the issue where the Engage Controller binds itself to port 67 even if DHCP server is not running [EOS Lightmedia]. (CE-6802)
- Fixes the issue where the Topology page is not updating correctly when switch connections change.
- Fixes the issue where the M4500 MLAG peers created outside the Engage Controller do not appear in the “Managed Devices” list as MLAG devices.
- Fixes the issue where you cannot create new site user accounts.
Known Issues:
-
You cannot include the username in passwords.
Workaround: This may cause onboarding issues, which can be resolved by changing the site password. - M4500 devices in the Managed Devices table may occasionally appear misaligned.
- You cannot use the “$” symbol as the first character in the name or password of a site.
- M4500 models do not support NTP/SNTP.
- You cannot change the management VLAN on M4500 models that use the EngageController.
Workaround: Use CLI commands to update the PVID on the M4500 models. - The auto-stacking function on the M4300 and M4350 switches does not support the M4300-96X model.
Workaround: Use CLI commands if an M4300-96X model must be a member of a stack. - You cannot display the EEPROM information for certain fiber modules.
Workaround: Use the switch CLI to display the EEPROM information. - Connection requests might be refused during the onboarding process of an M4500 switch.
Workaround: Try again until the connection request is successful. - The management VLAN ID is inconsistent for onboarded devices if a pre-existing management VID does not match with the current site settings.
Workaround: Be sure that the management VLAN ID is the same across the entire site before you upgrade the firmware.
Minimum Engage Controller Agent Version Requirements:
- Upgrade the M4250, M4300, M4350, and M4500 switches to a firmware version with the Engage Controller agent 2.2.11.26 or later to ensure proper functionality of features in the Engage Controller version 2.2.1.4.
- Upgrade the Pro Router PR460X to firmware version 2.7.0.111 or later to ensure proper functionality of features in the Engage Controller version 2.2.1.4.
- Upgrade the WBE718 and WBE758 access points to firmware version 11.7.0.12 or later to ensure proper functionality of features in the Engage Controller version 2.2.1.4. The improved AP onboarding time will be included in the next firmware release, expected mid-August.
- The WAX608Y AP model firmware to support Engage Controller version 2.2.1.4 will be available in mid-August.
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the
Last Updated:11/14/2025
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Article ID: 000068332