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If your credit card is expiring or you just wish to change the credit card used by your NETGEAR services like Armor, Smart Parental Controls, and ProSupport, use the following instructions to update your payment information.

To update your credit card information:

  1. Visit my.netgear.com and log in to your MyNETGEAR account.
  2. Click the Account icon.(Account) icon at the top right.
  3. Click Manage Profile > Payment Method.
    The Payment Method page displays.
  4. Click Billing Address.
  5. Enter your billing address information and click Save.
    Your information saves and the Payment Method page displays.
  6. Click Payment.
  7. Enter your credit card information and click Save.
    Your credit card information saves.

Once your credit card information is updated, you must email the NETGEAR Customer Care team at servicesupport@netgear.com to have them switch the credit card used by your NETGEAR service to your updated credit card.

Email checklist:

  • Send the email from the account associated with your MyNETGEAR account.
  • Request that they update the payment information for your NETGEAR service to your new credit card.
  • Let them know that you have already updated your credit card information on my.netgear.com.
  • Give the last 4 digits of your updated credit card.

Do not share your full credit card number through email or anywhere else.

Last Updated:07/07/2025 | Article ID: 000066384

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