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The tech support file is a text-based file that contains a variety of hardware, software, and configuration information that can assist in device and network troubleshooting.

To get the tech support file from your switch, follow the steps below:

  1. Log in to the admin page of the switch.
  2. Go to Maintenance - Export - HTTP File Export.
  3. In the File Type menu, choose Tech Support.
  4. Click Apply.
  5. When prompted, save the file to a location of your choosing.
Last Updated:07/07/2025 | Article ID: 000066268

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