Enterprise AV Home WiFi Mobile Wifi Support Shop Deals

New Features:

  • Physical Topology Enhancements:
    • Real-time link monitoring
    • Connected clients and network profiles monitoring
  • M4300/M4350 Auto-Stacking:
    • Support for auto-stacking with two standalone switches
  • M4500 Series:
    • Support for single-tier and double-tier MLAG configurations
  • STP Information
    • Displays Spanning Tree Protocol (STP) information in the physical topology
  • Network Profile Enhancements:
    • Capability to update the VLAN ID in an existing network profile
  • Global Settings:
    • Site-wide time management
  • New Network Profiles Support
    • BirdDog AV Network
    • Kramer AV
    • Audio Basalte Multiroom
    • Audio Audio-Technica

Bug Fixes:

  • Resolves the issue where Engage does not discover switches, even though the switches are connected to the same network and accessible via their device UI.
  • Resolves the issue where the port numbers are showing as NULL when you export a worksheet from Engage.
  • Resolves the issue where Engage cannot display all M4500 switches and ports in the physical topology when a manual MLAG is set up.
  • Resolves the issue where switches might disappear from the Engage discovery list every 3 to 5 seconds.
  • Resolves the issue where you cannot onboard an M4300 switch after a firmware upgrade.
  • Resolves the issue where an M4500 switch is not discoverable on routing VLANs.
  • Resolves the issue where you cannot select ports on all MLAG devices in a profile.
  • Resolves the issue where the device view for the M4300-48X switch is distorted on the Managed Devices > Configure page.

Known Issues:

  • You cannot use the $ symbol as the first character in the name or password of a site.
  • Physical Topology: Some M4500 switch MLAG ports do not appear in the port monitoring table.
    Workaround: Use the single switch monitoring function to monitor the connected links.
  • Physical Topology: Fan-out ports on an M4500 switch MLAG cannot be added to the link monitoring list.
    Workaround: Use the single switch monitoring function to monitor the connected links.
  • The auto-stacking function on the M4300 and M4350 switches does not support the M4300-96X model.
    Workaround: Use CLI commands if an M4300-96X model must be a member of a stack.
  • You can’t display the EEPROM information for certain fiber modules.
    Workaround: Use the switch CLI to display the EEPROM information.
  • Connection requests might be refused during the onboarding process of an M4500 switch.
    Workaround: Try again until the connection request is successful.
  • The ‘Site Neighbors’ table doesn’t auto-refresh.
    Workaround: Click the Refresh button to update the table.
  • The Engage UI and the AV UI allow an AVB profile configuration on stacked M4350 switches.
    Workaround: Don’t configure an AVB profile on stacked M4350 switches because this configuration isn’t supported.
  • The management VLAN ID is inconsistent for onboarded devices if a pre-existing management VID doesn’t match with the current site settings.
    Workaround: Be sure that the management VLAN ID is the same across the entire site before you upgrade the firmware.

Download Link : 

Engage Controller for MacOS: https://www.downloads.netgear.com/files/GDC/NETGEAR_Engage/Engage-MacOS-V1.5.2.8.zip

Engage Controller for Windows: https://www.downloads.netgear.com/files/GDC/NETGEAR_Engage/Engage-Windows-V1.5.2.8.zip

Minimum AV UI Version Requirement:

This release requires you to upgrade the M4250, M4300, M4350, and M4500 switches to AV UI version 2.2.7.26 or later so that the features supported in Engage version 1.5.2.8 function properly.

Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:07/07/2025 | Article ID: 000066241

This article applies to:

Recently Viewed Articles

    Our team is here to help!

    Phone
    Chat
    Email