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New Features:

  • Support the following M4350 switch models:
    • XSM4340CV
    • XSM4340V
    • XSM4344C
    • VSM4320C
  • Support SMPTE profile

Bug Fixes:

  • Fixes online single switch firmware update failure on a stacked unit.
  • Fixes non-ProAV devices shown as on-boardable in the discovered device table.
  • Fixes Network Logs page response time is currently more than 5 seconds.
  • Fixes Site Neighbors page is empty for a large network.
  • Fixes alert message about DNS IP configuration needs to be improved. Yes – Configure DNS; No- Proceed without DNS configuration.
  • Fixes M4300-24X24F onboarding with firmware upgrade issue.
  • Fixes the page response time exceeds 50 seconds when a user selects a different VLAN from the dropdown list.

Known Issues:

  • Site Topology - Default Tree view intermittently shows as empty.
    Workaround: Wait 10 – 30 seconds and refresh the page.
  • You can’t display the M4500 switch MLAG peer links in ‘Site Topology’ views.
  • A group firmware update on certain M4300 switch models might fail.
    Workaround: Use the AV UI to update the M4300 switch firmware.
  • You can’t display stacked units correctly in ‘Site Topology’ views.
  • You can’t display the EEPROM information for certain fiber modules.
    Workaround: Use the switch CLI to display the EEPROM information.
  • The ‘Physical Topology’ page doesn’t display 25G links with a distinct color.
  • Connection requests might be refused during the onboarding process of an M4500 switch.
    Workaround: Try again until the connection request is successful.
  • The device view for switch model M4300-48X device is distorted on the ‘Managed Devices  > Configure’ page.
  • The ‘Site Neighbors’ table doesn’t auto-refresh.
    Workaround: Click the Refresh button to update the table.
  • The Engage UI and the AV UI allow an AVB profile configuration on stacked M4350 switches.
    Workaround: Don’t configure an AVB profile on stacked M4350 switches because this configuration isn’t supported.
  • The management VLAN ID is inconsistent for onboarded devices if a pre-existing management VID doesn’t match with the current site settings.
    Workaround: Be sure that the management VLAN ID is the same across the entire site before you upgrade the firmware.

Download Link : 

Engage Controller for MacOS: https://www.downloads.netgear.com/files/GDC/NETGEAR_Engage/Engage-MacOS-V1.3.9.9.zip

Engage Controller for Windows: https://www.downloads.netgear.com/files/GDC/NETGEAR_Engage/Engage-Windows-V1.3.9.9.zip

Minimum AV UI Version Requirement:

This release requires you to upgrade the M4250, M4300, M4350, and M4500 switches to AV UI version 2.2.6.9 or a later version so that the features that are supported in Engage version 1.3.9.9. function properly.

Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:07/07/2025 | Article ID: 000065996

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