NETGEAR Insight Cloud Portal and App version 7.2

<Insight 7.3  Insight 7.1 >

NETGEAR Insight Cloud Portal version 7.2.3

1. version 7.2.3
2. Version 7.2.4

Version 7.2.3

Release Date: December 23, 2023

New Features:

• The PR60X and PR460X routers now support Dynamic DNS, QoS speed test, DHCP lease revoke, and LLDP global and per port configuration.
• Insight now supports DHCP offer traffic policy for SSIDs, allowing DHCP offer packets to be converted to unicast packets for associated clients.

Enhancements:

• Enhances the switch VLAN configuration, involving per port, batch port, and group port settings.
• Enhances location level WiFi configuration: beacon interval, multicast/broadcast rate limiting, DTIM interval, and ARP proxy.

Bug Fixes:

• Fixes the issue where the VLAN configurations on other switch ports are impacted when you update the port VLAN settings.
• Fixes the issue where the following notification might display when you update the VLAN port settings: “Unable to apply the VLAN member configuration for device.”
• Fixes the issue where the daily and weekly reports for an Instant Captive Portal are sent to the email address for the Insight account even after disabling the Instant Captive Portal settings of the corresponding SSID.
• Fixes the issue where the device is not rebooted on the scheduled time when configured by the Insight Pro account manager of the organization.
• Other bug fixes.

Known Issues:

• Android 4.4 and older versions are not supported.
• The number of connected WiFi clients is not displayed under the Orbi Pro satellite details on the Location > Topology page.
• An Orbi Pro satellite does not display in the SSID view on the Location > Topology page.
• The PoE source does not display for WAC505 or WAC510 access points on the Location > Topology page.
• When a WAC510 access point is connected to a switch, it does not display behind the switch on the Location > Topology page.
• The link speed does not display for the connection between WiFi clients and access points or Orbi Pro devices on the Location > Topology page.
• The link speed and usage do not display between a BR500 router and switch on the Location > Topology page.
• “Management mode changed to Standalone” notifications are sent intermittently for an Insight-managed access point when you reset the device from the Insight app or Insight Cloud portal.
• The Instant Captive Portal feature does not work for clients connected to an OWE (Opportunistic Wireless Encryption) SSID on a newly onboarded access point.
  Workaround: Reapply the Instant Captive Portal configuration from Insight.
• On an Orbi Pro device that is running firmware version 2.5.2.104 or an earlier version, you cannot log in using the Insight app when the mobile device is connected to an Orbi Pro device in Day 0 mode during setup.
  Workaround: Update the Orbi Pro device to the latest firmware.
• Revoking the auto-reclaim feature after a factory reset is not supported for the following switch models: GC110, GC110P, GC510P, GC510PP, GC728X, GC728XP, GC752X, and GC752XP.
• Instant Captive Portal redirection fails when the SSID name includes the # special character.
  Workaround: Rename the SSID so that it does not contain the # character.
• On a WAC505, WAC510, WAC540, or WAC564 access point that runs a firmware version earlier than version 9.0.0.21, Instant Captive Portal redirection displays an error message when the fifth SSID is configured with the Instant Captive Portal.
  Workaround: Edit the 5th SSID without modifying any parameters and then save the configuration.
• When you edit the SSID of an Instant Captive Portal to which one or more clients are connected, the Insight Cloud Portal displays the following error message: “Fail to upload display ad.”
  Workaround: Edit the SSID when no clients are connected to the captive portal.
• The IPSec tunnel name is not shown in the Tunnel Up or Tunnel Down notifications.
• The IP address for a connected neighbor device is not shown properly for the following switch models: GC110, GC110P, GC510P, GC510PP, GC728X, GC728XP, GC752X, and GC752XP.
• The Insight Cloud Portal does not refresh when you edit an IPSec policy name, causing stale entries such as “Deleting policy” and “Creating policy” to remain visible for 5 to 8 seconds.
  Workaround: Refresh the web browser.
• Incorrect error messages display in the Insight Cloud Portal when you try to add a new IPSec policy if the maximum number of policies was previously configured through the device UI.
• On a PR60X or PR460X router with Dual WAN and the WAN 1 port as the active port, if you set up an IPSec Site-to-Site configuration, the local WAN IP address is blank.

Version 7.2.4

Release Date: February 03, 2024

New Features:

• Insight adds the ability to monitor the historical connectivity status and WAN traffic on a selected PR60X and PR460X Pro Router.
• Insight now supports DHCP Snooping and Relay configuration switch feature from Insight Cloud Portal.

Enhancements:

• Banner Dismissal and Retrieval: Supports dismissal of a subscription notification banner to optimize the viewing space. You can retrieve a dismissed notification.

Bug Fixes:

• Fixes the issue where the wrong VLAN configurations are pushed to the switch when a LAG interface is already configured on the switch.
• Fixes the issue where the secondary admin gets an error when configuring the VLAN settings from the switch port setting page.
• Fixes the issue where the firmware update on a WAX630E root access point fails after establishing a mesh across several WAX630E access points.
• Fixes the save button grey out issue observed in the chrome browser versions 116.0.5845.188 and above after configuring the Instant Captive Portal settings under the Locations > Wireless > Settings > WiFi and Captive Portal > SSID > Captive Portal edit page.
• Other bug fixes.

Known Issues:

• Android 4.4 and older versions are not supported.
• The number of connected WiFi clients is not displayed under the Orbi Pro satellite details on the Location > Topology page.
• An Orbi Pro satellite does not display in the SSID view on the Location > Topology page.
• The PoE source does not display for WAC505 or WAC510 access points on the Location > Topology page.
• When a WAC510 access point is connected to a switch, it does not display behind the switch on the Location > Topology page.
• The link speed does not display for the connection between WiFi clients and access points or Orbi Pro devices on the Location > Topology page.
• The link speed and usage do not display between a BR500 router and switch on the Location > Topology page.
• “Management mode changed to Standalone” notifications are sent intermittently for an Insight-managed access point when you reset the device from the Insight app or Insight Cloud portal.
• The Instant Captive Portal feature does not work for clients connected to an OWE (Opportunistic Wireless Encryption) SSID on a newly onboarded access point.
  Workaround: Reapply the Instant Captive Portal configuration from Insight.
• On an Orbi Pro device that is running firmware version 2.5.2.104 or an earlier version, you cannot log in using the Insight app when the mobile device is connected to an Orbi Pro device in Day 0 mode during setup.
  Workaround: Update the Orbi Pro device to the latest firmware.
• Revoking the auto-reclaim feature after a factory reset is not supported for the following switch models: GC110, GC110P, GC510P, GC510PP, GC728X, GC728XP, GC752X, and GC752XP.
• Instant Captive Portal redirection fails when the SSID name includes the # special character.
  Workaround: Rename the SSID so that it does not contain the # character.
• On a WAC505, WAC510, WAC540, or WAC564 access point that runs a firmware version earlier than version 9.0.0.21, Instant Captive Portal redirection displays an error message when the fifth SSID is configured with the Instant Captive Portal.
  Workaround: Edit the 5th SSID without modifying any parameters and then save the configuration.
• When you edit the SSID of an Instant Captive Portal to which one or more clients are connected, the Insight Cloud Portal displays the following error message: “Fail to upload display ad.”
  Workaround: Edit the SSID when no clients are connected to the captive portal.
• The IPSec tunnel name is not shown in the Tunnel Up or Tunnel Down notifications.
• The IP address for a connected neighbor device is not shown properly for the following switch models: GC110, GC110P, GC510P, GC510PP, GC728X, GC728XP, GC752X, and GC752XP.
• The Insight Cloud Portal does not refresh when you edit an IPSec policy name, causing stale entries such as “Deleting policy” and “Creating policy” to remain visible for 5 to 8 seconds.
  Workaround: Refresh the web browser.
• Incorrect error messages display in the Insight Cloud Portal when you try to add a new IPSec policy if the maximum number of policies was previously configured through the device UI.
• On a PR60X or PR460X router with Dual WAN and the WAN 1 port as the active port, if you set up an IPSec Site-to-Site configuration, the local WAN IP address is blank.

Application Update Instructions:

Make sure to update your Insight-supported devices to the latest firmware.

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

<Insight 7.3  Insight 7.1 >