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Enhancements:

  • The AP transmit power (in dBm) is now displayed in the local browser interface and in NETGEAR Insight.
  • You can now log in to a client’s information in syslog messages.
  • Load balancing alarms now include the reason why a client is denied a connection to the AP.
  • The AP now prevents client connectivity issues while the AP scans for neighboring APs.
  • All types of traffic are now blocked for a client that is connected to a captive portal SSID before web authentication is complete. (In earlier releases, only HTTP traffic was blocked.)

Bug Fixes:

  • Fixes the issue where clients that are connected to a captive portal SSID can access the Internet without web authentication.
  • Fixes the issue where clients that are connected to a captive portal SSID are unable to open the authentication page after roaming.
  • Fixes the issue where the Captive Portal feature does not work if client Isolation is enabled on an SSID.
  • Fixes the issue where packet loss occurs for clients that are connected to a guest SSID while roaming between different APs.
  • Fixes various stability issues that are related to the Captive Portal feature.
  • Fixes the issue where “ol_ath_node_alloc” kernel errors occur on the AP.
  • Fixes the issue where the AP can reboot because insufficient memory is available.
  • Fixes the issue where “Internal Error” pop-up messages display after you enable the Multi Pre-Shared Key (Multi PSK), and dynamic VLAN (DVLAN) features.

Known Issues:

  • Changes to a NAT SSID configuration can take two to three minutes to apply.
    Workaround: Wait at least 3 minutes before connecting any clients.
  • Facebook Wi-Fi authentication does not work because Facebook has discontinued the support for this feature.
    Workaround: Use the Instant Captive Portal feature or the basic Captive Portal feature.
  • The captive portal splash page might display the error message "ERR_TOO_MANY_REDIRECTS" while connecting to a captive portal that is enabled on an SSID.
    Workaround: Clear the browser cache.
  • 802.11r roaming does not work between an AP that runs firmware version 10.5.0.x and another AP that runs an older firmware version at the same Insight network location.
    Workaround: Upgrade all APs at an Insight network location to the latest firmware version.
  • The AP stops responding after changing or enabling an Instant Captive Portal and then changing or enabling a dynamic VLAN (DVLAN) configuration, or the other way around.
    Workaround: After enabling the Instant Captive Portal, wait a few minutes before enabling the DVLAN configuration. Or, after enabling the DVLAN configuration, wait a few minutes before enabling the Instant Captive Portal.
  • Clients connected to a captive portal that is configured on an SSID might not see the splash page for authentication when the VLAN of the SSID is the same as the management VLAN, a VLAN that is configured as a DVLAN, or a VLAN that has a Multi Pre-Shared Key (Multi PSK) configured.
    Workaround: For the SSID on which the captive portal is configured, use the default VLAN or a unique VLAN that is not used as the management VLAN, that is not a DVLAN, or that does not use MPSK.
  • A RADIUS based MAC ACL does not work with Multi PSK and DVLAN.
  • With the mDNS Gateway feature enabled, a device running Windows might not discover certain printers.
    Workaround: Manually add the IP address of the printer on the Windows device.
  • With the mDNS Gateway feature enabled, even though Apple AirPlay services are discoverable, they might not be accessible.
  • Your web browser might not redirect automatically to the login page after a firmware upgrade.
    Workaround: Refresh the web browser.
  • Radio information on the AP Dashboard page might not be displayed properly.
    Workaround: Refresh the web browser.
  • Captive portal authentication does not work if the captive portal and the VLAN configuration for an SSID are changed simultaneously.
    Workaround: Change either the captive portal configuration or the VLAN configuration for an SSID and save the changes. Then go back to the SSID and make the other configuration changes.  
  • When client isolation is enabled for an SSID, clients that are connected to this SSID cannot reach each other even if their IP addresses are added to the allowed list.
  • Clients that use the Intel AX210 might encounter disruptions when roaming.
  • Video streaming to multiple clients does not work properly if there are more than eight clients in a single multicast group.
  • If clients experience connectivity issues on the higher band channels of the 5 GHz radio and subsequently switch to the 2.4 GHz radio, they might experience lower throughput.
    Workaround: Configure lower band channels on the 5 GHz radio.
  • Some newer IoT devices might experience issues connecting to the AP.
    Workaround: Upgrade the IoT devices to the latest driver version and try again. If security is set to WPA3 or WPA2/WPA3 mixed mode, change it to WPA2 mode, and try again.

Download Link: https://www.downloads.netgear.com/files/GDC/WAX620/WAX620_firmware_V10.7.0.10.zip

Firmware Update Instructions:

To update the firmware of your product, follow the instructions mentioned in the product manual. To refer the user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:07/07/2025 | Article ID: 000065900

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