New Features and Enhancements:
- Enhancement to show the AP transmit power (in dBm) on AP GUI and on Insight GUI.
- Enhanced load balancing alarms. Alarms to include the reason if any client is denied association to the AP.
- Enhancements to avoid any possible client connectivity issues during neighbor AP scan by the Access Point.
- Enhancement to block all kind of traffic for a client connected to a Captive Portal SSID before Web authentication is complete. Only HTTP traffic was blocked in earlier releases.
Bug Fixes:
- Fixes the issue where clients that are connected to a captive portal SSID can access the Internet without web authentication.
- Fixes the issue where clients that are connected to a captive portal SSID are unable to open the authentication page after roaming.
- Fixes the issue where the Captive Portal feature does not work if client Isolation is enabled on an SSID.
- Fixes the issue where packet loss occurs for clients that are connected to a guest SSID while roaming between different APs.
- Fixes various stability issues that are related to the Captive Portal feature.
- Fixes then issue where none of the SSIDs broadcast when an SSID with Enterprise security is configured but the RADIUS server information is not configured.
Known Issues:
- Facebook Wi-Fi authentication does not work because Facebook has discontinued the support for this feature.
Workaround: Use the Instant Captive Portal feature or the basic Captive Portal feature. - The captive portal splash page might display the error message "ERR_TOO_MANY_REDIRECTS" while connecting to a captive portal that is enabled on an SSID.
Workaround: Clear the browser cache. - 802.11r roaming does not work between an AP that runs firmware version 10.5.0.x and another AP that runs an older firmware version at the same Insight network location.strong>
Workaround: Upgrade all APs at an Insight network location to the latest firmware version. - The AP stops responding after you first change or enable an Instant Captive Portal and then change or enable a dynamic VLAN (DVLAN) configuration, or the other way around.
Workaround: After enabling the Instant Captive Portal, wait a few minutes before you enable the DVLAN configuration. Or, after enabling the DVLAN configuration, wait a few minutes before you enable the Instant Captive Portal. - A MAC ACL might not work as expected when MAC randomization is enabled on a WiFi client.
Workaround: Disable MAC randomization on the WiFi client. - An Instant Captive Portal does not work for clients that are connected to an SSID with OWE security. This situation might occur on an AP that is newly set up.
Workaround: Re-apply the captive portal configuration from Insight. - Issues might occur with Insight Instant Mesh WiFi, causing the AP to operate on a non-optimum channel.
Workaround: Configure the AP to use a static channel. - Client connectivity and throughput-related interoperability issues might occur on a WiFi device that is running a Windows, Android, or iOS version when WPA3/WPA2 Personal security is enabled on the SSID.
Workaround: Update the WiFi device to the latest available Windows, Android, or iOS version, and update the device’s WiFi client to the latest driver. - Interoperability issues might occur with certain clients when band steering is enabled.
Workaround: Disable band steering. - The pop-up login screen might not display for clients that are connected to an Instant Captive Portal SSID.
Workaround: Launch a web browser and enter the URL for the captive portal authentication page in the browser’s address field. You can also open http://NeverSSL.com, but using this URL to connect to the SSID doesn’t provide encryption or good authentication. - After updating to a newer firmware version, the local browser user interface (UI) might not show the latest changes.
Workaround: Clear the web browser cache.
Download Link: https://www.downloads.netgear.com/files/GDC/WAC505/WAC505_510_firmware_V9.9.2.12.zip
Firmware Update Instructions:
To update the firmware of your product, follow the instructions mentioned in the product manual. To refer the user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
Last Updated:07/07/2025
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Article ID: 000065898