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NETGEAR considers generic third-party aftermarket batteries to be counterfeit batteries. We strongly recommend that you do not purchase or use them with your NETGEAR mobile hotspot or mobile router.

The NETGEAR warranty does not cover damage to the NETGEAR product caused by non-NETGEAR batteries or chargers.

The quality, reliability and safety of counterfeit batteries is uncertain, and in some cases, may be dangerous. It is possible that some counterfeit batteries may ignite or explode, resulting in injury or damage to the user, property or your NETGEAR product. 

Avoid purchasing batteries from amazon.com, eBay, online-auction and other marketplace websites, as these are known sources of counterfeit batteries.

NETGEAR recommends that you always use only NETGEAR branded batteries and chargers supplied by NETGEAR for quality assurance and safety.

Only NETGEAR branded batteries give you the confidence that your product and batteries will work together the way they were designed.

To the extent permissible by applicable law, NETGEAR, Inc. disclaims all liability whatsoever related to the usage of counterfeit or non-NETGEAR batteries in NETGEAR products, including without limitation, fire, damage to property, bodily injury, and/or death. A counterfeit or non-NETGEAR battery that causes damage to the NETGEAR product may render the NETGEAR, Inc. warranty null and void. You assume any and all risks associated with the usage of counterfeit or non-NETGEAR batteries in NETGEAR products, including without limitation, fire, damage to property, bodily injury, and/or death.

For more information:

Last Updated:07/07/2025 | Article ID: 000065771

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