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New Features:

  • Wi-Fi 6E support
  • Tri-band: 2x2 2.4 GHz radio, 4x4 5 GHz radio, 2x2 6 GHz radio
  • PHY rate: 600 Mbps (2.4 GHz), 4800 Mbps (5 GHz) and 2400 Mbps (6 GHz)
  • Supports up to 160 MHz bandwidth on the 5 GHz and 6 GHz radios
  • Four years of both NETGEAR Insight and ProSupport services
  • DL/UL-OFDMA support
  • DL/UL MU-MIMO
  • Beamforming support
  • PoE++ (802.3bt) power
  • Two Ethernet ports: 1 x 2.5 Gbps and 1 x 1 Gbps
  • Link Aggregation Group (LAG) support
  • NETGEAR Insight management mode and standalone management mode
  • Instant Mesh support
  •  Instant WiFi support
  • Instant Captive Portal support
  • Up to 456 concurrent client connections (128 2.4 GHz + 200 5 GHz + 128 6 GHz)
  • WPA3 authentication support
  • Enhanced Open (OWE) and OWE Transition Mode authentication
  • 802.11r based fast roaming
  • Dynamic VLAN support 
  • Supports up to 8 SSIDs per radio
  • NAT mode SSID support
  • Energy efficiency mode (EEM)
  • Multi Pre-Shared Key (MPSK)
  • Multicast DNS (mDNS) gateway

Security Fixes:

  • Fixes security vulnerabilities.

For more information about security vulnerabilities, visit https://www.netgear.com/about/security/

Bug Fixes:

  • Fixes an issue where access point with firmware version V10.2.0.17 or lower fails to boot up correctly after firmware upgrade
  • Fixes a low throughput issue when AP management VLAN is configured to a non-default VLAN
  • Fixes an issue where clients connected to different NAT mode networks can reach each other
  • Fixes an issue where client isolation does not work when the AP’s IP address is reconfigured from static IP to dynamic IP, and vice versa
  • Fixes an issue where a 6 GHz SSID stops broadcasting after any configuration change

Insight only:

  • Fixes incorrect Cloud LED behavior when using the Insight Locate Device tool
  • Fixes an issue where the SSID stops broadcasting after restarting the AP through Insight

Known Issues:

  • A RADIUS MAC ACL does not work with multi-PSK and a dynamic VLAN (DVLAN).
  • mDNS: A device running Windows might not discover certain printers.
    Workaround: Manually add the IP address of the printer on the Windows device.
  • mDNS: Even though Apple AirPlay services are discoverable, they might not be accessible.
  • Your web browser might not redirect automatically to the login page after a firmware upgrade.
    Workaround:  Refresh the page in your web browser.
  • Radio information on the AP dashboard might not load.
    Workaround:  Refresh the page in your web browser.
  • Captive portal authentication does not work if the captive portal and VLAN configurations for an SSID are changed simultaneously.
    Workaround: Change the captive portal configuration and VLAN configuration one at a time for an SSID.
  • When client isolation is enabled on an SSID, clients connected to same SSID cannot reach each other even if their IP addresses were added to allowed list.
  • Intel AX210 client connectivity might encounter disruptions when roaming.
  • Clients with the latest iOS version might not be able to roam successfully when both WPA3 security and 802.11r roaming are enabled on the same SSID.
    Workaround: Do not enable WPA3 and 802.11r roaming together.
  • Video streaming to multiple clients does not work properly if there are more than eight clients in a single multicast group.
  • If clients experience connectivity issues on the higher band channels of the 5 GHz radio and subsequently switch to the 2.4 GHz radio, they might experience lower throughput.
    Workaround: Configure lower band channels on the 5 GHz radio.
  • Some newer IoT devices might experience issues connecting to the AP.
    Workaround: Upgrade the IoT devices to the latest driver version and try again. If security is set to WPA3 or WPA2/WPA3 mixed mode, change it to WPA2 security, and try again.

Download Link: https://www.downloads.netgear.com/files/GDC/WAX638E/WAX638E_V10.3.1.7.zip

Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:07/07/2025 | Article ID: 000065443

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