Enhancements:
- Fixes issue where user cannot set certain FQDN.
- Fixes config update crash issue where local GUI shows blank.
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/.
Known Issues:
- iOS devices with specific iOS versions might fail to connect to a WPA3 enterprise SSID.
Workaround: Update the device to the latest iOS version. - Some clients might not display an auto pop-up while connecting to a guest SSID, or there might be a delay before the splash page displays.
Workaround: Use a web browser to access the Internet. - An Intel Wireless AC 9560 client on the Windows 10 operating system can fail to connect when both PMF and 802.11r are enabled on the SSID.
Workaround: Disable PMF configuration. - aplogin.com and aplogin.net might not redirect to the login page on some Android clients with specific Chrome browser versions.
Workaround: Enter the access point's IP address to access the login page. - Data path and client connectivity issues may be observed when the access point is operating on a DFS channel where the channel width is set to 80 MHz.
Workaround: Change the channel width to 40 MHz. - Some older generation iOS devices with iOS version 14.4.2 and above might fail to connect to a WPA3 personal SSID.
Workaround: Change the SSID security to WPA3/WPA2 Personal. - MAC ACL does not work as expected when MAC Randomization is enabled for wireless clients.
Workaround: Disable MAC Randomization on the clients. - Client connectivity and throughput-related interoperability issues can occur with certain Windows, Android, and iOS client OS versions when WPA3/WPA2 mixed mode security is enabled on the SSID.
Workaround: Upgrade to the latest available Windows/Android/iOS OS version, and update the WiFi client to the latest driver. - Interoperability issues can occur with certain clients when the Band Steering feature is enabled.
Workaround: Disable this feature if client interoperability issues are observed. - Some special characters are not supported in Instant Captive Portal SSIDs.
Workaround: We recommend against using special characters in the SSID name. - In some cases, wirelessly connected to NAT mode SSID are not able to reach the internet when URL filtering is enabled.
Workaround: Avoid NAT mode SSID and URL filtering combination.
Download Link: https://www.downloads.netgear.com/files/GDC/WAX620/WAX620_firmware_V9.6.3.2.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
Last Updated:10/17/2025
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Article ID: 000064977