First published: 2022-05-19
NETGEAR is aware of multiple security vulnerabilities on the
- Isolate the network using virtual local area networks (VLANs) for enhanced security.
- Utilize the router's MAC access control lists to restrict router management to specific computers.
- Make sure that the computer used to access the router's management GUI is security hardened with anti-virus, anti-malware, and anti-phishing software.
- Do not visit any unknown or suspicious links either in a browser or email client.
- Close all other browser tabs other than the router's management GUI.
- Make sure that you log out when you are not actively managing your router.
To log out of your
- Click the log out icon
/Security%20Advisories/Log_out_icon.png)
at the upper right of the router's management GUI page. - Make sure the router's management GUI displays Thank you for using the NETGEAR Web-based Router Configuration Utility.
NETGEAR is offering recent purchasers of
- If you purchased a
BR200 orBR500 router on or after May 19, 2021, you might be eligible for a freeSXR30 (Orbi Pro WiFi 6 Mini AX1800 Router).* - If you purchased a
BR200 orBR500 router prior to May 19, 2021, you might be eligible for a 50% discount on anSXR30 (Orbi Pro WiFi 6 Mini AX1800 Router).**
To apply for a free or discounted
- Your full name and shipping address (no PO boxes)
- Proof of purchase showing purchase date as a first-time owner from an authorized reseller
- The serial number of your
BR200 orBR500 router
*This offer is available through May 19, 2023.
**This offer is available through May 19, 2024.
Disclaimer
This document is provided on an "as is" basis and does not imply any kind of guarantee or warranty, including the warranties of merchantability or fitness for a particular use. Your use of the information in the document or materials linked from the document is at your own risk. NETGEAR reserves the right to change or update this document at any time. NETGEAR expects to update this document as new information becomes available.
NETGEAR is not responsible for any consequences that could have been avoided by following the recommendations in this notification.
Acknowledgements
Joel St. John, IncludeSecurity
Common Vulnerability Scoring System
Rating: High
Score: 7.1
Vector: CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:L
Best Practices for Updating Firmware
We recommend that you keep your NETGEAR devices up to date with the latest firmware. Firmware updates contain security fixes, bug fixes, and new features for your NETGEAR products.
If your product is supported by one of our apps, using the app is the easiest way to update your firmware:
- Orbi products: NETGEAR Orbi app
- NETGEAR WiFi routers: NETGEAR Nighthawk app
- Some NETGEAR Business products: NETGEAR Insight app (firmware updates through the app are available only for Insight subscribers)
If your product is not supported by one of our apps, you can always update your firmware manually by following the instructions in your product’s user manual, firmware release notes, or product support page. For more information, see Where can I find information about my NETGEAR product?.
Contact
We appreciate and value having security concerns brought to our attention. NETGEAR constantly monitors for both known and unknown threats. Being pro-active rather than re-active to emerging security issues is fundamental for product support at NETGEAR.
It is NETGEAR's mission to be the innovative leader in connecting the world to the internet. To achieve this mission, we strive to earn and maintain the trust of those that use NETGEAR products for their connectivity.
To report a security vulnerability, visit https://bugcrowd.com/netgear.
If you are a NETGEAR customer with a security-related support concern, you can contact NETGEAR customer support at techsupport.security@netgear.com.
For all other issues, visit http://www.netgear.com/about/security/.
Revision History
2022-05-19: Published advisory