NETGEAR is aware of an issue with the Intel AC7260 WiFi card using driver version 18.33.3.2. If you are using a computer with this WiFi card, you might not be able to see or connect to Orbi Pro WiFi networks.
We recommend that you update to the latest driver version for your WiFi card as soon as possible. For more information, see the following Intel download page: https://www.intel.com/content/www/us/en/download/19390/intel-wireless-bluetooth-for-intel-wireless-7260-family-and-intel-dual-band-wireless-ac-3160.html.