Quad-band in Orbi WiFi Systems means that it has four separate radio bands: a 2.4 GHz band, a 5 GHz band, a 6 GHz band, and an additional 5 GHz band backhaul. Your devices connect to the 2.4 GHz, 5 GHz, and 6 GHz bands, while the router and the satellites use the 5 GHz backhaul to communicate with each other.
To request product support by email, follow the link below to the Contact Us page, then:
- Click Get Support
- Click OPEN A SUPPORT CASE
- Sign in or create a NETGEAR account
- Select an eligible product to request hardware support
If you prefer to call or chat with us, select the buttons next to Email.
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