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New Features and Enhancements:

  • Dynamic VLAN feature support.
  • Broadcast enhancement feature support.
  • Support for location-level client isolation now includes an allowlist that's available in standalone management mode.
  • Enhanced Open and OWE transition mode authentication is now available during day-zero setup.

Bug Fixes:

  • High channel usage observed on 2.4Ghz radio.
  • Broadcast/Multicast Rate Limiting feature doesn't work.
  • Access point creates a network loop if it fails to get an IP address from the DHCP server after starting up.
  • WiFi clients are not able to reach the Internet after enabling the client Isolation with a non-default profile VLAN.
  • Clients cannot connect to the Internet if they are connected to the SSID with URL Tracking enabled on a non-default VLAN.
  • Clients cannot connect to the Internet if they are connected to the SSID with both the Client Isolation and URL Filtering features enabled on a non-management VLAN.
  • The client isolation allowlist isn't cleared when the SSID is deleted or the VLAN changes.
  • WiFi clients are not able to reach the Internet after enabling client isolation if the SSID profile VLAN ID is more than two digits.
  • The client VLAN ID is shown incorrectly on the Monitoring > Connected Clients page if the profile VLAN ID contains only four digits.
  • The SSID can be seen by WiFi clients even when the broadcast SSID setting is disabled.
  • SNMP stops working if the read/write community name is changed.
  • AP UI access is lost when an untagged VLAN is configured as an SSID profile VLAN.
  • Various performance enhancements and bug fixes.
  • Insight only:
    • Interoperability issues in OKC/802.11r-based roaming with other NETGEAR Insight managed access points (WAC505/WAC510/WAC540/WAC564).

Security Fixes:

  • Fixes security vulnerabilities.

For more information about security vulnerabilities, visit https://www.netgear.com/about/security.

Known Issues:

  • iOS devices with specific iOS versions might fail to connect to a WPA3 enterprise SSID. Workaround: Upgrade the device to the latest iOS version.
  • Some clients might not display an auto pop-up while connecting to a guest SSID, or there might be a delay before the splash page displays. Workaround: Use a web browser to access the Internet.
  • An Intel Wireless AC 9560 client on the Windows 10 operating system can fail to connect when both PMF and 802.11r are enabled on the SSID. Workaround: Disable PMF configuration.
  • aplogin.com and aplogin.net might not redirect to the login page on some Android clients with specific Chrome browser versions. Workaround: Enter the access point's IP address to access the login page.
  • Data path and client connectivity issues may be observed when the access point is operating on a DFS channel where the channel width is set to 80MHz. Workaround: Change the channel width to 40MHz.
  • Some old generation iOS devices with iOS version 14.4.2 and above might fail to connect to a WPA3 personal SSID. Workaround: Change the SSID security to WPA3/WPA2 Personal.
  • MAC ACL does not work as expected when MAC Randomization is enabled for the wireless clients.Workaround: Disable MAC Randomization on the clients.
  • Client connectivity and throughput-related interoperability issues can occur with certain Windows, Android, and iOS client OS versions when WPA3/WPA2 mixed mode security is enabled on the SSID. Workaround: Upgrade to the latest available Windows/Android/iOS OS version, and update the WiFi client to the latest driver.
  • Interoperability issues can occur with certain clients when Band Steering feature is enabled. Workaround: Disable this feature if client interoperability issues are observed.
  • Some special characters are not supported in Instant Captive Portal SSIDs. Workaround: We recommend against using special characters in the SSID name.

Download Link : https://www.downloads.netgear.com/files/GDC/WAX620/WAX620-630_firmware_V9.5.1.20.zip

Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:10/17/2025 | Article ID: 000063739

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